[Only Day Shift and Weekend Off] Customer Service - (Cantonese Speaker)

Startek Malaysia; Petaling Jaya; Presencial; MYR 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Joining Bonus RM2500

Paid Training

Day shift

Descripción de la vacante

Startek Malaysia invites applications for a Customer Service role requiring Cantonese speakers. This full-time position offers a day shift (9AM-6PM) with weekends off, across Monday to Friday. You will handle inquiries via phone, email and chat, delivering accurate information and friendly support to our customers.

Strong Cantonese communication is essential; fresh graduates are welcome with paid training. Minimum salary RM2800 plus performance incentives and a joining bonus of RM2500.

Formación

• High school (SPM level) required.
• Diploma or equivalent; Associate's or Bachelor's degree preferred.
• Fresh graduates encouraged; paid training provided.
• Strong Cantonese communication skills in written and spoken forms.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about background check services, processes, and results.
• Process background check requests and ensure all necessary documentation is collected and verified.

Conocimientos

Cantonese

Communication

Educación

SPM level

Diploma or equivalent

Associate's or Bachelor's degree preferred

Descripción del empleo

[Only Day Shift and Weekend Off] Customer Service - (Cantonese Speaker)

Job Type: Full-Time

Working Hours: 9AM - 6PM

Working Days: Monday - Friday (5 days)

*About Us:*

Welcome to Startek - where innovation meets dedication! We are a trailblazing company committed to delivering top-tier service to our valued customers. At Startek Malaysia, we believe that a supportive and inclusive work environment is the key to success.

*Job Responsibilities:*

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Provide accurate information about our background check services, processes, and results.

Process background check requests and ensure all necessary documentation is collected and verified.

*Job Qualifications:*

High school (SPM level); diploma or equivalent; Associate's or Bachelor's degree preferred.

Fresh graduate are encourage to apply as Paid Training is provided!

Strong and excellent communication skills, both written and verbal in Cantonese skills.

Competitive salary with minimum basic salary RM2800 above and performance-based incentives.

Friendly and supportive work environment.

You will entitled Joining Bonus RM2500!

We look forward to hearing from you! Please email us your resume to @startek.com !

Startek Malaysia is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. We have more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients.