Oncology Pharma Sales Rep: Territory Growth & Digital

Novartis Corporation (M) Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Novartis Corporation (M) Sdn Bhd is seeking a field-based pharmaceutical sales professional in Malaysia, Selangor. The role focuses on planning, executing, and optimizing territory plans while building trusted relationships with healthcare professionals through compliant, evidence-based product discussions.

You will deliver personalised customer journeys across in-person and digital channels, share market insights, and collaborate with Marketing, Medical, Value & Access, and Execution Excellence

Qualifications

• Minimum 2 years of pharmaceutical sales experience with a track record of delivering results.
• Experience engaging customers in both private and government hospital sectors.
• Oncology exposure is preferred.
• Strong customer engagement, communication, territory planning and relationship-building skills.
• Confidence using digital engagement platforms and CRM tools.
• Ability and willingness to travel within the assigned territory.

Responsibilities

• Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
• Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
• Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
• Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
• Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
• Support local events, promotional activities, and product launches where required.
• Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.

Skills

Pharmaceutical sales

Hospital market experience

Oncology knowledge

Customer engagement

Territory planning

Travel readiness

Tools

CRM tools

Digital engagement platforms

Job description

Novartis Corporation (M) Sdn Bhd is seeking a field-based pharmaceutical sales professional in Malaysia, Selangor. The role focuses on planning, executing, and optimizing territory plans while building trusted relationships with healthcare professionals through compliant, evidence-based product discussions.

You will deliver personalised customer journeys across in-person and digital channels, share market insights, and collaborate with Marketing, Medical, Value & Access, and Execution Excellence