Onboarding & Client Growth Analyst (Mandarin)

DES DIGITAL MARKETING SDN. BHD.; Kuala Lumpur; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

DES DIGITAL MARKETING SDN. BHD. seeks a proactive Business Analyst and Marketing Executive to support and manage client accounts. The role focuses on client onboarding, account coordination, performance tracking, and cross-department collaboration to deliver a smooth client experience.

Ideal candidates will be Mandarin and English proficient, with a diploma in Communications/Marketing/Journalism/PR/New Media, immediate availability, and strong interpersonal skills. Fresh grads are welcome.

Formación

• Mandarin speaking position; proficiency in Mandarin and English is a MUST.
• Diploma in Communications, Marketing, Journalism, PR, New Media, or related disciplines.
• Immediate availability preferred.
• Excellent interpersonal communication and presentation skills.
• Proactive problem solver who seeks better solutions.
• Fresh graduates welcomed; 1+ year experience preferred.

Responsabilidades

• Support and manage assigned client accounts during onboarding and ongoing operations.
• Coordinate end-to-end client setup, ensuring timelines, requirements, and deliverables are met.
• Ensure all client information, documentation, and approvals are accurate, complete, and updated.
• Act as a primary coordination point between clients and internal teams for operational matters.
• Proactively follow up on pending client requests, issues, or action items to ensure timely resolution.
• Monitor basic client account performance, activity, and usage data.
• Prepare regular reports related to account status, client activity, and operational performance.

Conocimientos

Interpersonal communication

Presentation skills

Proactive problem solving

Client onboarding

Account coordination

Data tracking

Mandarin-English communication

Educación

Diploma in Communications/Marketing/Journalism/PR/New Media

Descripción del empleo

DES DIGITAL MARKETING SDN. BHD. seeks a proactive Business Analyst and Marketing Executive to support and manage client accounts. The role focuses on client onboarding, account coordination, performance tracking, and cross-department collaboration to deliver a smooth client experience.

Ideal candidates will be Mandarin and English proficient, with a diploma in Communications/Marketing/Journalism/PR/New Media, immediate availability, and strong interpersonal skills. Fresh grads are welcome.