Office Operations & Stock Admin Coordinator

Private Advertiser; Seremban; On-site; MYR 27,000 - 47,000; Full time

Job summary

Private Advertiser is seeking an Office Administrator to handle daily office operations, filing, data entry, and clerical tasks. The role involves supporting management and other departments with administrative matters and maintaining accurate records of company activities.

You will respond to customer enquiries across WhatsApp, phone, social media, and in-person visits, providing professional, prompt, and accurate information.

Qualifications

• Experience in general office administration and clerical tasks.
• Ability to handle customer inquiries via multiple channels.
• Familiarity with stock/inventory records and supplier coordination.

Responsibilities

• Handle daily office administration and routine office operations.
• Manage filing, documentation, data entry, records and general clerical work.
• Assist management and other departments with administrative matters.
• Maintain proper records and documents for company activities.
• Handle customer enquiries through WhatsApp, phone calls, social media, online platforms and walk-in customers.
• Respond to customer enquiries professionally and promptly with accurate information.
• Handle customer follow-ups, feedback, complaints and after-sales service matters.
• Coordinate with internal teams to resolve customer issues and ensure proper follow-up.
• Maintain records of customer enquiries, service cases and follow-up status.
• Follow up with customers regarding orders, deliveries, appointments and related matters.
• Stock & Office Support: Monitor and maintain stock records; assist in stock checking and movements.
• Assist in sourcing, quotations, and communicating with suppliers; maintain supplier records.

Skills

Office administration

Customer service

Records management

Education

High school diploma or equivalent

Tools

MS Office

Data entry

Job description

Private Advertiser is seeking an Office Administrator to handle daily office operations, filing, data entry, and clerical tasks. The role involves supporting management and other departments with administrative matters and maintaining accurate records of company activities.

You will respond to customer enquiries across WhatsApp, phone, social media, and in-person visits, providing professional, prompt, and accurate information.