Office Backend Support (Insurance Industry)

Private Advertiser; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

Private Advertiser in Malaysia is seeking an Office Backend Support for a full-time, on-site role. You will provide essential administrative and operational support to our insurance operations, ensuring smooth day-to-day office functions and contributing to the efficiency of our business processes.

You will handle data entry, filing, document organisation, processing of insurance claims and policy documentation, and maintain databases while coordinating with clients, providers, and internal

Qualifications

• Proven experience in administrative support or office management roles
• Excellent organisational and time management skills with the ability to handle multiple tasks simultaneously
• Proficiency in Microsoft Office Suite and database management systems
• Exceptional attention to detail and accuracy in data entry and record keeping
• Ability to maintain confidentiality and handle sensitive information responsibly
• Reliable, punctual, and capable of working independently as well as part of a team

Responsibilities

• Managing administrative tasks including data entry, filing, and document organisation for insurance records and client information
• Processing insurance claims and policy documentation with accuracy and attention to detail
• Maintaining and updating databases and records management systems
• Supporting communication between clients, insurance providers, and internal teams
• Handling correspondence, emails, and phone enquiries in a professional manner

Job description

Office Backend Support (Insurance Industry)

About the role
We are seeking an Office Backend Support professional. This is a full-time position based on-site. In this role, you will provide essential administrative and operational support to our insurance operations, ensuring smooth day-to-day office functions and contributing to the efficiency of our business processes. You will be a key member of our administrative team, handling critical backend operations that support our insurance services delivery.

Key responsibilities

Managing administrative tasks including data entry, filing, and document organisation for insurance records and client information

Processing insurance claims and policy documentation with accuracy and attention to detail

Maintaining and updating databases and records management systems

Supporting communication between clients, insurance providers, and internal teams

Handling correspondence, emails, and phone enquiries in a professional manner

What we're looking for

Proven experience in administrative support or office management roles

Excellent organisational and time management skills with the ability to handle multiple tasks simultaneously

Proficiency in Microsoft Office Suite and database management systems

Exceptional attention to detail and accuracy in data entry and record keeping

Ability to maintain confidentiality and handle sensitive information responsibly

Reliable, punctual, and capable of working independently as well as part of a team