Business Support, Executive / Senior Executive

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

MSIG Insurance (Malaysia) Bhd is looking for a Business Support Executive to handle Policy Servicing effectively. The candidate will be responsible for managing cases from registration to closure and ensuring accurate information is maintained.

The ideal applicant will hold a Degree or Diploma in Insurance and have at least 2-3 years of relevant experience. This full-time position is based in Kuala Lumpur, Malaysia and requires strong communication skills and customer service orientation.

Qualifications

• Minimum 2-3 years of insurance working experience.
• Ability to liaise effectively with multiple departments.
• Strong understanding of insurance policy servicing.

Responsibilities

• Accountable for Business Support & Policy Servicing.
• Understand documents and requests, ensuring accurate information.
• Approve cases within Risk Acceptance Authority limit.

Skills

Accountability in Business Support

Communication Skills

Customer Service

Education

Degree / Diploma in Insurance

Insurance Certificate Qualification

Job description

Business Support, Executive / Senior Executive

Full-Time

Responsibilities

• Accountable for Business Support & Policy Servicing in respect of the following areas:
• Understand documents or requests and liaise with other departments if necessary to ensure sufficient and accurate information for transactions.
• Act on the cases from registration till case closed.
• Approve cases within Risk Acceptance Authority limit.
• Liaise with Business Unit, Intermediary and customer if necessary to ensure sufficient information.
• Enter and maintain accurate information into system.
• Maintain customer confidence and protect operations by keeping information confidential.
• Escalate to Superior if found discrepancies.

Job requirement

• Degree / Diploma Holder preferably in Insurance.
• Preferably with Insurance Certificate Qualification.
• Minimum 2-3 years insurance working experience.