Insurance Admin Executive

Private Advertiser; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Job summary

Private Advertiser in Kuala Lumpur is seeking an insurance admin professional to support daily office operations and manage general and vehicle insurance policies. You will provide quotations, assist customers in selecting coverage, and ensure timely renewal processing.

The role requires 3–5 years in insurance, familiarity with general/life/medical products, and strong Microsoft Office skills. A Diploma or Degree in a related field is preferred.

Qualifications

• Diploma or Degree in Business Administration, Insurance, Finance, or related field.
• Minimum 3–5 years of experience in insurance-related roles.
• Knowledge of general, life, and medical insurance products is preferred.

Responsibilities

• Provide daily general administrative support to ensure smooth day-to-day office operations.
• Administer vehicle and general insurance policies, handle renewals and quotations.
• Assist customers in understanding insurance options and coverage.
• Follow up with customers and collaborate with insurance agents.
• Generate renewal notices and process insurance documentation accurately.
• Organize and maintain a proper customer data system.

Tools

Microsoft Office

Job description

Provide daily general administrative support to ensure the smooth running of day-to-day office and business operations activities.

Administer insurance policies for vehicles in fire and burglary, professional indemnity, inventory, new customer and existing customer and general insurance for company.

Ensure accurate and timely processing of insurance documentation.

Assist customers in understanding their insurance options and coverage.

Providing correct quotation and explanations for expanding sales

Follow up with customers and work well with our appointed insurance agents.

Generate reports for renewal notices, MYEG (Road tax renewal) and submissions.

Manage customer inquiries, generate customer and invoice etc. Stay updated on insurance regulations and compliance requirements.

Work closely with sales and finance department to integrate insurance-related processes seamlessly.

Get customer to make payment for our quotations

To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved

Organize, develop and maintain a proper customer data system

Requirements:

Education & Experience:

Diploma or Degree in Business Administration, Insurance, Finance, or related field.

Minimum 3–5 years of experience in insurance-related roles.

Familiarity with insurance systems (AIG & Allianz).

Having insurance license is added advantage.

Knowledge of insurance products (general, life, medical, etc.) is preferred.

Strong organizational and time-management skills.

High attention to detail and accuracy.

Good communication skills in English (additional languages are a plus).

Proficient in Microsoft Office (Excel, Word, Outlook).

Able to work independently and meet deadlines.

Open to taking on responsibilities and overcome challenging work conditions.

Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customer.