Ocean Freight Operations Specialist

Flexport; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Quarterly performance bonus

Daily complimentary lunch

Comprehensive medical insurance, incl.

Restricted Stock Units

Job summary

Flexport is seeking an Ops Associate in Kuala Lumpur to manage end-to-end shipments and collaborate with account management, carriers, and terminals. You will ensure accurate data, timely updates, and proactive issue resolution to support customers’ logistics goals.

The role requires a BA/BS in a logistics-related field and 2–5 years of experience, with English proficiency and Mandarin as a plus. A fast-paced, team-oriented environment awaits. Competitive benefits offered.

Qualifications

• BA/BS in Supply Chain Management, Logistics, or related field.
• 2-5 years of professional logistics, freight forwarding, ocean operations experience.
• Proficiency in English; Mandarin is a plus.

Responsibilities

• Execute end-to-end shipments handling (FCL, LCL, Export, Import) with booking, docs, and milestones.
• Maintain shipment details and high data quality across systems.
• Coordinate with all stakeholders to ensure on-time delivery per customer promise.
• Monitor, troubleshoot and resolve exceptions to ensure smooth operations at origin/destination.
• Analyze operational data and provide management with actionable insights.

Skills

Attention to detail

Communication

Team player

Fast-paced environment

Education

BA/BS in Supply Chain Management, Logistics, or related field

Job description

Flexport is seeking an Ops Associate in Kuala Lumpur to manage end-to-end shipments and collaborate with account management, carriers, and terminals. You will ensure accurate data, timely updates, and proactive issue resolution to support customers’ logistics goals.

The role requires a BA/BS in a logistics-related field and 2–5 years of experience, with English proficiency and Mandarin as a plus. A fast-paced, team-oriented environment awaits. Competitive benefits offered.