Senior Ocean Freight Operations Lead

Flexport Asia Ltd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Flexport Asia Ltd. is seeking a Senior Ocean Operations Associate to join our Malaysia team. The role partners with forwarding partners, ocean carriers, and internal teams to ensure efficient, cost-effective international shipments.

You will build performance frameworks, drive data-driven improvements, and coach partners to elevate operational quality across East Asia to the USA/Canada routes. The ideal candidate has a BA/BS in logistics or related field and 5+ years of logistics experience,

Qualifications

• BA/BS degree in logistics or related field.
• 5+ years of professional logistics or supply chain experience.
• Experience with Ocean Export Operations (TPEB), shipments East Asia to USA/Canada.
• Strong communication and interpersonal skills.
• Strong commercial and business acumen with ability to analyze data.

Responsibilities

• Build operational performance framework, processes, and tools to measure Ocean Partner performance locally.
• Route cargo using allocation tools to optimize cost, transit time, and availability.
• Drive performance management of freight forwarding, customs partners, and Ocean carriers with metrics and dashboards.
• Act as advisor to partners; identify gaps and develop standardization solutions for Flexport ops and partners.
• Identify training needs and design training programs to improve operational quality.
• Define and refine performance and product adoption metrics aligned with cross-functional teams.
• Prepare presentations and analyses for monthly and quarterly partner reviews.
• Create enablement resources so internal teams can ship in/out of managed territories.

Skills

Logistics management

Supply chain experience

Data-driven decision making

Stakeholder management

Analytical skills

Communication skills

Training program design

Education

BA/BS degree in logistics or related field

Job description

Flexport Asia Ltd. is seeking a Senior Ocean Operations Associate to join our Malaysia team. The role partners with forwarding partners, ocean carriers, and internal teams to ensure efficient, cost-effective international shipments.

You will build performance frameworks, drive data-driven improvements, and coach partners to elevate operational quality across East Asia to the USA/Canada routes. The ideal candidate has a BA/BS in logistics or related field and 5+ years of logistics experience,