Non-Halal Dept Section Head - Fresh Ops & Merch Lead

AEON Co. (M) Bhd.; Selangor; On-site; MYR 60,000 - 120,000; Full time

Job summary

AEON Malaysia seeks a Section Head for the Non-Halal Department at AEON Mall KL Midtown to lead daily operations, uphold product quality and food safety, and drive merchandising standards to achieve sales targets.

The role requires supervising a team, managing stock with FIFO, and maintaining high hygiene and SOP adherence. Strong leadership and customer service skills are essential, with willingness to work shifts, including weekends.

Qualifications

• Diploma or Degree in Retail Management, Business Administration, Food Science, Hospitality, or a related field.
• Minimum 2–4 years of experience in supermarket, hypermarket, fresh market, or retail operations.
• Candidates with supervisory or team leadership experience are highly encouraged to apply.

Responsibilities

• Lead and supervise the daily operations of the Department.
• Ensure product freshness, quality, and proper stock rotation (FIFO).
• Monitor inventory levels and coordinate ordering to maintain optimum stock availability while minimizing wastage.
• Maintain attractive product displays and merchandising in accordance with AEON standards.
• Ensure compliance with food safety, hygiene, HACCP, and company SOPs.
• Monitor department sales performance and implement action plans to achieve sales and profitability targets.
• Supervise, coach, and develop team members to enhance productivity and customer service.
• Handle customer enquiries and complaints professionally and promptly.
• Ensure proper receiving, storage, pricing, and labelling of products.
• Conduct regular stock counts and assist in inventory management activities.
• Maintain a clean, safe, and organized working environment.
• Perform any other duties assigned by Management.

Skills

Leadership

Communication

Problem-solving

Customer service

Fresh food operations

Merchandising

Inventory management

Food safety

Education

Diploma or Degree

Job description

AEON Malaysia seeks a Section Head for the Non-Halal Department at AEON Mall KL Midtown to lead daily operations, uphold product quality and food safety, and drive merchandising standards to achieve sales targets.

The role requires supervising a team, managing stock with FIFO, and maintaining high hygiene and SOP adherence. Strong leadership and customer service skills are essential, with willingness to work shifts, including weekends.