Sushi Dept Team Lead — Elevate Service & Ops

AEON Co. (M) Bhd. (Retail); Shah Alam; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical facility

Salary increase

Further education opportunities

Various allowances

Uniform provided

Job summary

AEON Malaysia is a leading retail company with stores offering groceries, home goods, electronics, furniture, bedding and fashion items. The role focuses on customer service, store operations and staff development within a busy supermarket/department store environment.

The successful candidate will have a Diploma or Degree, 2-3 years in retail operations management, and be able to work shifts including rest days and public holidays, with opportunities for career growth and training.

Qualifications

• Diploma or degree in any field is required.
• 2–3 years of working experience in retail operations management.
• Able to work on shifts including off/rest/public holidays.

Responsibilities

• Listen and communicate positively with customers to build a loyal relationship.
• Ensure advertised products, facilities and services are correct and updated; report discrepancies.
• Participate in store reopening by welcoming customers and addressing shortages.
• Maintain assets, comply with policies, and train team members to do the same.
• Ensure safety equipment is in good condition and manage team communications.
• Provide training to improve professional skills and lead the team to achieve results.
• Adhere to store budgeted expenditure and propose actions to control costs.

Skills

Customer service

Team leadership

Store operations

Communication

Education

Diploma/Degree holder

Job description

AEON Malaysia is a leading retail company with stores offering groceries, home goods, electronics, furniture, bedding and fashion items. The role focuses on customer service, store operations and staff development within a busy supermarket/department store environment.

The successful candidate will have a Diploma or Degree, 2-3 years in retail operations management, and be able to work shifts including rest days and public holidays, with opportunities for career growth and training.