Night IT Support & Logistics Coordinator

Hapag-Lloyd Business Services (Malaysia) Sdn. Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hapag-Lloyd Business Services (Malaysia) Sdn. Bhd is seeking an IT Help Desk professional to provide day-to-day troubleshooting and support for laptops, printers, LAN/WAN connectivity, and telephony.

The role involves first-level support, hardware installation, asset management, and user access assistance. Night shifts are required; candidates should be able to work independently or in a team in a fast-paced environment in Petaling Jaya, Malaysia.

Qualifications

• Degree or equivalent qualification required.
• 2–4 years of relevant IT infrastructure and end-user support experience.
• Good knowledge of LAN/WAN networks, hardware, software, servers and Windows OS.
• Experience with IT hardware installation, maintenance and troubleshooting.
• Proficiency in MS Office applications.
• Able to work independently or in a team; work under pressure; shift work; good English skills.

Responsibilities

• Provides first level help desk support and collaborates with the IT Service Desk.
• Installs and configures laptops and software as needed.
• Maintains IT assets inventory and tracks hardware lifecycle.
• Delivers training on hardware and software when required.
• Supports user access, identity and authorization management.
• Assists end users with inquiries and problem resolution.
• Oversees facility installations and coordinates technicians, contractors and other installations.

Skills

LAN/WAN

IT Support

Printers

Windows OS

MS Office

Education

Degree or equivalent

Job description

Hapag-Lloyd Business Services (Malaysia) Sdn. Bhd is seeking an IT Help Desk professional to provide day-to-day troubleshooting and support for laptops, printers, LAN/WAN connectivity, and telephony.

The role involves first-level support, hardware installation, asset management, and user access assistance. Night shifts are required; candidates should be able to work independently or in a team in a fast-paced environment in Petaling Jaya, Malaysia.