Network Operations Engineer I: CDN & 24/7 Global Support

Astreya Partners; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Astreya is recruiting a Network Operations Engineer I to support CDN clusters and backend network infrastructure in a fast-paced, globally distributed environment. The role emphasizes independent work with accuracy and attention to detail, handling production networks and server hardware relevant to content delivery.

Responsibilities include collaborating with ISP partners, vendor teams, and internal groups to ensure network reliability and performance, with some weekend coverage and 24/7

Qualifications

• Bachelor’s degree and 0–2 years’ related experience or training; or equivalent education/experience.
• Builds stable working relationships internally.
• Follows standard practice and procedures when analyzing situations or data.
• Understanding of fiber-optic technology including cable types, connectors, and optical transport.
• Understands root cause analysis for network/server outages; programming & scripting capabilities.
• Strong communication with service providers, vendors, and ISPs worldwide.

Responsibilities

• Understand production and corporate network and internet peering strategies.
• Understand server hardware technologies relevant to content delivery performance and capacity.
• Work on multiple vendor servers and various software/hardware issues daily.
• Assist with traffic and queries raised by ISPs/partners.
• Support team in handling switches for incidents (input errors, CRC, RMAs).
• Collaborate with ISPs/vendors to fix network-related issues.
• Participate in 24/7 global support with other teams; some weekend work may be required.
• Other duties as required; not a comprehensive list.

Skills

Strong communication

Fiber optics

Root cause analysis

Programming & scripting

Vendor coordination

Team collaboration

Education

Bachelor’s degree

Job description

Astreya is recruiting a Network Operations Engineer I to support CDN clusters and backend network infrastructure in a fast-paced, globally distributed environment. The role emphasizes independent work with accuracy and attention to detail, handling production networks and server hardware relevant to content delivery.

Responsibilities include collaborating with ISP partners, vendor teams, and internal groups to ensure network reliability and performance, with some weekend coverage and 24/7