CDN Network Operations Engineer I — Global 24/7 Support

Astreya; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Astreya is seeking a Network Operations Engineer I to support global production CDN deployments and related network/server systems. The role requires collaborating with service providers, ISPs and partners to maintain performance and reliability.

You will work with multi-vendor environments and contribute to root-cause analysis for outages. Responsibilities include monitoring networks, assisting with traffic management, and participating in 24/7 globally coordinated support.

Qualifications

• Bachelor's degree in a technical field and 0–2 years' related experience or equivalent
• Strong communication skills and ability to coordinate with global service providers
• Programming and scripting capabilities for network/server troubleshooting and automation
• Understanding of fiber-optic technology and network/server outage root-cause analysis

Responsibilities

• Provide support for global production CDN deployments
• Understand production networks and internet peering strategies
• Understand server hardware relevant to CDN performance and capacity
• Handle issues across multiple vendor servers and various software/hardware problems
• Assist with traffic and inquiries from ISPs/partners
• Support switching during incidents (CRC, input errors, RMA)
• Collaborate with ISPs/vendors to resolve network issues
• Participate in 24/7 global support with teams around the world
• Occasional weekend work may be required
• Perform other duties as required

Skills

Programming and scripting

Strong communication

Network fundamentals

Education

Bachelor's degree in related field

Job description

Astreya is seeking a Network Operations Engineer I to support global production CDN deployments and related network/server systems. The role requires collaborating with service providers, ISPs and partners to maintain performance and reliability.

You will work with multi-vendor environments and contribute to root-cause analysis for outages. Responsibilities include monitoring networks, assisting with traffic management, and participating in 24/7 globally coordinated support.