CDN Network Operations Engineer I – Global 24/7 Support

Astreya Partners Malaysia SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Astreya is seeking a Network Operations Engineer I in Kuala Lumpur to support global CDN deployments and network operations. You will work with multiple vendor servers, handle issues across software and hardware, and assist with ISP/partner inquiries to maintain high-performance delivery.

The role emphasizes collaboration, scripting, and problem solving with global teams, including occasional weekend work. Strong communication and fiber-optic/transport knowledge are valued.

Qualifications

• Bachelor's degree (B.S/B.A) from four-year college or university and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Programming and scripting capabilities

Responsibilities

• Provide support for global production content delivery network deployments
• Understanding of production and corporate network and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Assist with traffic and any other queries raised by ISP/partners
• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe
• Some weekend work may be required
• Other duties as required

Skills

Networking concepts

Scripting

Communication

Problem solving

Fiber-optic tech

Server hardware basics

Root cause analysis

Education

Bachelor's degree (B.S/B.A) from four-year college or university

Job description

Astreya is seeking a Network Operations Engineer I in Kuala Lumpur to support global CDN deployments and network operations. You will work with multiple vendor servers, handle issues across software and hardware, and assist with ISP/partner inquiries to maintain high-performance delivery.

The role emphasizes collaboration, scripting, and problem solving with global teams, including occasional weekend work. Strong communication and fiber-optic/transport knowledge are valued.