Network Operations Center (NOC) Technician

Solara Holdings Sdn Bhd; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Shift allowance

Training & certification opportunities

Job summary

Solara Holdings Sdn Bhd in Subang Jaya, Selangor, is seeking an experienced Network Operations Center Technician to monitor and maintain critical IT infrastructure for clients.

The role requires 24/7 rotating shifts, basic fiber optic and networking knowledge, and strong teamwork. The company offers competitive pay, shift allowances, and opportunities for training and certification.

Qualifications

• Willing to work in a 24/7 rotating shift including nights and weekends.
• Fresh graduates are welcome to apply.
• Strong teamwork, communication, and problem-solving skills.
• Basic knowledge of fiber optic technology and networking.

Responsibilities

• Monitor real-time fiber network alerts and outage tickets.
• Perform first-level troubleshooting and escalate according to SOP.
• Coordinate with field engineers and vendors to restore services quickly.
• Document incidents, update tickets and prepare shift handover reports.
• Support scheduled maintenance and track service impact.

Skills

Fiber optic technology

IP routing & switching

Education

Diploma/Degree in IT, Networking, or Telecommunications

Job description

Network Operations Center (NOC) Technician

We are seeking an experienced Network Operations Center (NOC) Technician to join our dynamic team at Solara Holdings Sdn Bhd. As a NOC Technician, you will be responsible for monitoring and maintaining the company's critical IT infrastructure, ensuring optimal performance and availability for our clients. This is a full-time position based in Subang Jaya, Selangor.

What You'll Do:

• Monitor real-time fiber network alerts and outage tickets.
• Perform first-level troubleshooting and elevate issues according to SOP.
• Work closely with field engineers and vendors to restore services quickly.
• Document incidents, update tickets, and prepare clear shift handover reports.
• Support scheduled maintenance activities and track service impact.

What We're Looking For:

• Diploma/Degree in IT, Networking, or Telecommunications.
• Basic knowledge of fiber optic technology & networking (IP, routing, switching).
• Willing to work in a 24/7 rotating shift (including nights/weekends).
• Strong teamwork, communication, and problem-solving skills.
• Fresh graduates with the right attitude are welcome to apply.

Why Join Us?

• Competitive salary with attractive shift allowance.
• Training & certification opportunities (grow your telco career!).
• Career progression in a fast-growing fiber network environment.
• Dynamic, supportive, and technology-driven work culture.

Solara Group is a IT & Telecommunications Services provider. Over the past decade, we have been striving to provide the very best solutions to both Corporate and Enterprise users.

Our team comprises of wide and diverse personalities of the very best Design, Technical and Support Staff. We provide customers with a Total Solutions approach to computer and data processing requirements and bring a strong technical focus to developing IT and Communications solutions.

We bring together professional skills and information to successful delivery in all aspects of maintenance service to preventive programs tailored for our customers.

We are - The Deployment & Maintenance Experts.

Solara Group is a IT & Telecommunications Services provider. Over the past decade, we have been striving to provide the very best solutions to both Corporate and Enterprise users.

Our team comprises of wide and diverse personalities of the very best Design, Technical and Support Staff. We provide customers with a Total Solutions approach to computer and data processing requirements and bring a strong technical focus to developing IT and Communications solutions.

We bring together professional skills and information to successful delivery in all aspects of maintenance service to preventive programs tailored for our customers.

We are - The Deployment & Maintenance Experts.

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