Head of Cloud Infra & Network Planning & Operations

MAXIS Malaysia; Malaysia; On-site; MYR 300,000 - 550,000; Full time

Job summary

MAXIS Malaysia is seeking a senior leader to define and execute the network, cloud, and infrastructure strategy. You will guide architecture standards, capacity planning, and modernization initiatives across on‑prem, hybrid, and multi‑cloud environments to deliver reliable, scalable services.

You will collaborate with cybersecurity, architecture, and application teams to ensure cohesive solutions, manage 24x7 operations, and own uptime and KPIs while driving FinOps and vendor relationships in a

Responsibilities

• Define and execute the network and cloud infrastructure strategy, aligned with IT and business roadmaps
• Lead infrastructure architecture, including network, compute, storage, cloud, and connectivity standards
• Oversee capacity planning, demand forecasting, and technology lifecycle management
• Drive migration and modernization initiatives (on-prem → cloud, hybrid, multi-cloud)
• Partner with enterprise architecture, cybersecurity, and application teams to ensure cohesive solutions
• Ensure high availability, performance, and resilience of network and cloud platforms
• Oversee operations of: LAN, WAN, SD-WAN, Wi-Fi, Internet, and telecom services
• Data center and hosting platforms
• Public cloud (e.g. Azure, AWS, GCP) and private cloud environments
• Establish and manage 24x7 operational support, incident, problem, and change management
• Own infrastructure uptime, performance SLAs, and operational KPIs
• Work closely with cybersecurity teams to embed security-by-design
• Ensure compliance with internal policies, regulatory requirements, and industry standards
• Ensure periodic assessment of vulnerability and timely vulnerability remediation
• Lead infrastructure aspects of disaster recovery, business continuity, and resilience testing
• Manage third-party risks related to infrastructure providers and service partners
• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)
• Drive cost transparency, chargeback/showback where applicable
• Manage strategic relationships with cloud providers, telcos, and system integrators
• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

1. Strategy, Architecture & Planning:

• Define and execute the network and cloud infrastructure strategy, aligned with IT and business roadmaps
• Lead infrastructure architecture, including network, compute, storage, cloud, and connectivity standards
• Oversee capacity planning, demand forecasting, and technology lifecycle management
• Drive migration and modernization initiatives (on‑prem → cloud, hybrid, multi‑cloud)
• Partner with enterprise architecture, cybersecurity, and application teams to ensure cohesive solutions

2. Network, Cloud & Infrastructure Operations:

• Ensure high availability, performance, and resilience of network and cloud platforms
• Oversee operations of: LAN, WAN, SD‑WAN, Wi‑Fi, Internet, and telecom services
• Data center and hosting platforms
• Public cloud (e.g. Azure, AWS, GCP) and private cloud environments
• Establish and manage 24x7 operational support, incident, problem, and change management
• Own infrastructure uptime, performance SLAs, and operational KPIs

3. Security, Risk & Compliance:

• Work closely with cybersecurity teams to embed security‑by‑design
• Ensure compliance with internal policies, regulatory requirements, and industry standards
• Ensure periodic assessment of vulnerability and timely vulnerability remediation
• Lead infrastructure aspects of disaster recovery, business continuity, and resilience testing
• Manage third‑party risks related to infrastructure providers and service partners

4. Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)
• Drive cost transparency, chargeback/showback where applicable
• Manage strategic relationships with cloud providers, telcos, and system integrators
• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

5. Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)
• Drive cost transparency, chargeback/showback where applicable
• Manage strategic relationships with cloud providers, telcos, and system integrators
• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today
We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis. #SimplyMaxis Culture To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.