Multilingual Customer Experience Specialist (Health & Beauty)

Private Advertiser; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Private Advertiser in Kuala Lumpur is seeking a Customer Service Specialist to handle customer inquiries and service related matters, ensuring smooth communication with a diverse client base. The role involves processing point-of-sale orders, supporting training events, and managing feedback and complaints.

You may take on ad-hoc tasks as needed while maintaining a professional appearance. Candidates should have at least 2 years in related field and be fluent in Chinese, with basic English and

Qualifications

• Minimum 2 years of customer service experience.
• Chinese language required; Basic English and Bahasa Malaysia also required.
• Overtime or public holidays availability may be needed.
• Pleasant and well-presentable appearance; include in CV.

Responsibilities

• Attend to customers' requests and service-related matters.
• Process POS orders and ensure transaction accuracy.
• Support company events and training activities.
• Handle customer feedback and complaints.
• Perform ad-hoc tasks as assigned.

Skills

Customer service

Chinese language

English (basic)

Bahasa Malaysia

Job description

Private Advertiser in Kuala Lumpur is seeking a Customer Service Specialist to handle customer inquiries and service related matters, ensuring smooth communication with a diverse client base. The role involves processing point-of-sale orders, supporting training events, and managing feedback and complaints.

You may take on ad-hoc tasks as needed while maintaining a professional appearance. Candidates should have at least 2 years in related field and be fluent in Chinese, with basic English and