Multilingual Global Customer Service Specialist

Hightech Polymer Sdn Bhd; Kuala Lumpur; Presencial; MYR 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Multinational group

Publicly listed

Global exposure

Collaborative environment

Resumo da oferta

Hightech Polymer Sdn. Bhd. in Kuala Lumpur is seeking a dedicated Customer Service professional to support customers, coordinate with internal departments, and ensure smooth day-to-day operations.

The role focuses on timely inquiries, order processing, and fostering strong client relationships across Malaysia and international clients. The successful candidate will have a Diploma or higher, 1–2 years in customer service or logistics, and strong English, Mandarin, and Bahasa Malaysia skills.

Qualificações

• Diploma or higher qualification (STPM / Bachelor's Degree Preferred).
• 1–2 years’ experience in customer service, logistics, or related fields (fresh graduates are welcome to apply).
• Proficient in English, Mandarin, and Bahasa Malaysia (oral & written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Computer literate; SAP/ERP knowledge is an advantage.
• Strong interpersonal and communication skills.
• Proactive, detail-oriented, and able to perform under pressure.

Responsabilidades

• Respond to customer inquiries promptly and professionally.
• Handle order processing, sales coordination, and delivery follow-up.
• Work closely with logistics, purchasing, and warehouse teams.
• Maintain accurate documentation and records.
• Resolve customer issues and build long-term relationships.
• Support day-to-day administrative tasks and ad-hoc assignments.

Conhecimentos

Strong interpersonal skills

Proactive and detail-oriented

Multilingual communication

Formação académica

Diploma or higher qualification

Ferramentas

SAP/ERP

Descrição da oferta de emprego

Hightech Polymer Sdn. Bhd. in Kuala Lumpur is seeking a dedicated Customer Service professional to support customers, coordinate with internal departments, and ensure smooth day-to-day operations.

The role focuses on timely inquiries, order processing, and fostering strong client relationships across Malaysia and international clients. The successful candidate will have a Diploma or higher, 1–2 years in customer service or logistics, and strong English, Mandarin, and Bahasa Malaysia skills.