Multilingual Admin & Operations Executive

CASB AGENCY; Petaling Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

CASB AGENCY seeks an organized administrative professional to support daily office operations and handle documentation. The role requires multilingual fluency (Mandarin, English, Malay) and proficiency in Microsoft Office.

You will coordinate with agents, clients and HQ, manage records, and assist in branding and community engagement efforts. We value independence, reliability, and a willingness to learn, with preference for candidates with admin or operations experience and an interest in

Qualifications

• Diploma or higher education qualification preferred.
• Fluent in Mandarin, English, and Malay (spoken and written).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy in handling documents.
• Good communication skills with clients and HQ.
• Strong follow-up skills when dealing with clients and HQ.
• Independent and reliable, able to work independently.
• Willing to learn.
• Experience in administrative or operations role (preferred).
• Interest in social media or marketing (preferred).
• Handle day-to-day administrative tasks and ensure smooth office operations.
• Maintain and organize company records, documents, and filing systems.
• Coordinate with agents, clients, and insurers for smooth workflow.
• Handle correspondence such as emails, letters, and WhatsApp communication.
• Support branding, recruitment campaigns and community engagement activities.
• Ensure compliance with company procedures and policies.
• Support ad-hoc projects or tasks assigned by management.

Responsibilities

• Handle day-to-day administrative tasks and ensure smooth office operations.
• Maintain and organize company records, documents, and filing systems.
• Coordinate with agents, clients, and insurers for smooth workflow.
• Handle correspondence such as emails, letters, and WhatsApp communication.
• Support branding, recruitment campaigns and community engagement activities.
• Ensure compliance with company policies and procedures.
• Support ad-hoc projects or tasks assigned by management.

Skills

Mandarin

English

Malay

Communication

Detail-oriented

Independent

Willing to learn

Client coordination

Education

Diploma or higher

Tools

Microsoft Office Suite

Job description

CASB AGENCY seeks an organized administrative professional to support daily office operations and handle documentation. The role requires multilingual fluency (Mandarin, English, Malay) and proficiency in Microsoft Office.

You will coordinate with agents, clients and HQ, manage records, and assist in branding and community engagement efforts. We value independence, reliability, and a willingness to learn, with preference for candidates with admin or operations experience and an interest in