Motorrad Service Advisor – Customer-Centric Bike Support

Sime Darby Auto Bavaria Sdn Bhd - Auto Bavaria Retail; Petaling Jaya; Vor Ort; MYR 47.000 - 71.000; Vollzeit

Zusammenfassung

Auto Bavaria Ara Damansara is seeking a Service Advisor for MOTORRAD to provide expert service guidance to customers and document vehicle data accurately. You will prepare detailed work orders with diagnoses and estimated repair times, and ensure accurate invoicing for services rendered.

Ideal candidates have a Diploma in Automotive with at least two years in automotive service or customer service, and preferably motorcycle industry experience.

Qualifikationen

• Diploma in Automotive required.
• Minimum 2 years’ experience in Automotive Service/Customer Service.
• Experience as Technician/Service Advisor in motorcycle sector is an advantage.
• Excellent customer relations with pleasant personality.
• Proficient in English and Bahasa Malaysia.
• Valid driving license required.

Aufgaben

• Carry out service advice with the customer.
• Note and record comments from customers pertaining to vehicles.
• Create complete and detailed orders with vehicle data, diagnosis, estimated SR test time and work hours, completion date, scope of costs, etc.
• Check and approve the complete and correct invoicing for services.
• Record vehicle data in the customer file.

Kenntnisse

Customer service

English proficiency

Bahasa Malaysia

Communication

Driver's license

Ausbildung

Diploma in Automotive

Jobbeschreibung

Auto Bavaria Ara Damansara is seeking a Service Advisor for MOTORRAD to provide expert service guidance to customers and document vehicle data accurately. You will prepare detailed work orders with diagnoses and estimated repair times, and ensure accurate invoicing for services rendered.

Ideal candidates have a Diploma in Automotive with at least two years in automotive service or customer service, and preferably motorcycle industry experience.