MOTOR INSURANCE SALES EXECUTIVE - Shah Alam

BATERIKU (M) SDN. BHD.; Shah Alam; Presencial; MYR 89.000 - 134.000; Jornada completa

Descripción de la vacante

BATERIKU (M) SDN. BHD. is hiring an Insurance Sales Executive to handle inquiries, prepare quotations, and drive renewals and cross-sell opportunities. You will build strong customer relationships, track performance, and ensure accurate records in the company system.

You will manage daily outreach via calls and digital channels, aiming to achieve the monthly gross premium target while delivering quality service and timely reports to management.

Formación

• Bachelor's degree in business, insurance, marketing, or related field.
• Strong written and verbal communication skills.
• Proficient in Excel for reporting and data tracking.
• Familiar with insurer portals (Etiqa Takaful, Allianz, Zurich).
• Experience with lead management and customer support systems (Chatwoot, OS Ticket).

Responsabilidades

• Handle incoming/outgoing calls, emails, and messages for insurance enquiries.
• Prepare quotations and insurance policy requests per customer needs.
• Follow up on policy renewals and new policies; manage relationships.
• Achieve monthly gross premium target and meet sales targets.
• Prepare and present reports on policies and costs; maintain records.

Conocimientos

Communication skills

Relationship building

Problem solving

Data interpretation

Teamwork

Educación

Bachelor's Degree in Business Administration, Insurance, Marketing

Herramientas

Chatwoot

OS Ticket

Excel

Etiqa Takaful | Allianz | Zurich Takaful portals

Descripción del empleo

Handle incoming and outgoing calls, emails, and messages related to insurance enquiries.

Follow up with customers on new and existing insurance projects, including Bateriku Insurance Route User (BIRU).

Prepare quotations and insurance policy requests based on customer requirements.

Proactively follow up with customers for policy renewals (vehicle insurance and road tax) prior to expiry dates.

Build and maintain strong customer relationships to support retention and cross-selling opportunities.

Achieve individual monthly sales target of minimum RM50,000 gross premium.

Meet sales targets set by the supervisor, in terms of both quantity and quality.

Make a minimum of 30 outgoing calls per day for lead follow-up, customer acquisition, and renewal reminders.

Prepare daily and monthly sales reports accurately.

Monitor and maintain sales records for new and renewal insurance policies.

Prepare and present detailed reports on new policies, renewals, and insurance costs to the manager.

Maintain accurate and up-to-date records of all insurance policies and correspondence in the company database.

Prepare and execute insurance-related payments.

Manage departmental payment records using the accounting system (EPR).

Manage and respond to customer enquiries via Chatwoot, WhatsApp, and OS Ticket platforms in a timely manner.

Ensure all activities comply with company requirements, SOPs, and established guidelines.

Qualifications

Bachelor's Degree in Business Administration, Insurance, Marketing, or a related field.

High integrity with the ability to foster sincerity and mutual trust.

Strong communication skills, both verbal and written.

Good analytical, critical thinking, and problem-solving abilities.

Ability to analyze information and present clear recommendations to management.

Proficient in Microsoft Excel for reporting and data tracking.

Familiar with insurer portals such as Etiqa Takaful, Allianz, and Zurich Takaful.

Familiar with internal lead management and customer support systems (Chatwoot, OS Ticket).

Strong teamwork and cooperative attitude.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Insurance Sales Executive?
• Do you have experience in a sales role?
• Do you have experience in a role which requires relationship management experience?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your English language skills?

Vehicle Services & Repair 101-1,000 employees

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car