Mobile Phone Repair Technician - Hardware & Diagnostics

Phonelab Group Sdn Bhd; Ipoh; On-site; MYR 28,000 - 40,000; Full time

Benefits offered by this job

Commission

EPF / SOCSO / EIS

Annual Leave

Public Holiday Incentive

Annual bonus

Performance bonus

Yearly Salary Increment

Overtime pay

Staff Discount

Training provided

Medical leave

Company Trip

Accommodation

Job summary

Jora Malaysia is seeking a mobile device technician to diagnose and repair hardware and software issues. You will perform board-level repairs, replace screens and batteries, and communicate repair solutions clearly to customers.

Experience in retail operations is a plus, and you should be able to work 6 days a week. Fluency in English and basic computer literacy are required to succeed in a fast-paced service environment.

Qualifications

• Technical proficiency in mobile phone hardware repair and software troubleshoot.
• Hands on experience handling motherboard issue and component replacement.
• Experience in retail operations is an advantage.
• Fluency in English / multi-language communication is an added advantage.
• Excellent customer service with ability to explain technical issues clearly.
• Computer literate (basic).
• Able to work 6 days a week.

Responsibilities

• Diagnose hardware and software issues in mobile phones using diagnostic tools.
• Perform component-level repairs, including soldering on circuit boards.
• Replace damaged components such as screens, batteries, and ports.
• Troubleshoot software issues with flashing and debugging techniques.
• Provide clear repair solutions to customers and maintain records of repairs.
• Stay updated with mobile technology and repair methods.

Skills

Mobile phone repair

Software troubleshooting

Motherboard repair

Customer service

English fluency

Computer literacy

Work six days a week

Education

SPM / O Level / SKM Level 1-3

Tools

Diagnostic tools

Job description

Jora Malaysia is seeking a mobile device technician to diagnose and repair hardware and software issues. You will perform board-level repairs, replace screens and batteries, and communicate repair solutions clearly to customers.

Experience in retail operations is a plus, and you should be able to work 6 days a week. Fluency in English and basic computer literacy are required to succeed in a fast-paced service environment.