Mission-Critical Data Center Operations Engineer

TITANICOM TECH LIMITED; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Titanicom Tech Limited seeks an Operations Engineer to perform on-site IDC duty in Kuala Lumpur, ensuring rapid response to incidents and stable system operation in line with Alibaba-inspired standards. You will maintain infrastructure records, monitor alarms, and drive incident resolution with rigorous root-cause analysis.

The role emphasizes hands-on fault localization, change management, and continuous improvement of monitoring, capacity, security, and availability across global telecom

Qualifications

• Solid professional knowledge of data center infrastructure and IDC industry knowledge.

Responsibilities

• On-site 5×8 IDC data center duty; respond to incidents promptly per incident management specs.
• Maintain and update infrastructure information with accuracy; verify platform alarms.
• Perform rapid incident response, root cause analysis and incident reviews to close the loop.

Skills

Data center infra

IDC knowledge

Job description

Titanicom Tech Limited seeks an Operations Engineer to perform on-site IDC duty in Kuala Lumpur, ensuring rapid response to incidents and stable system operation in line with Alibaba-inspired standards. You will maintain infrastructure records, monitor alarms, and drive incident resolution with rigorous root-cause analysis.

The role emphasizes hands-on fault localization, change management, and continuous improvement of monitoring, capacity, security, and availability across global telecom