MIS Admin & IT Operations Specialist

Servay Evergreen Sdn Bhd; Donggongon; On-site; MYR 33,000 - 50,000; Full time

Job summary

Servay Parkwell in Sabah is seeking an MIS Admin to provide administrative and operational support to the MIS Department. You will help maintain IT documentation, coordinate IT requests, manage inventories, and prepare reports while ensuring smooth communication across teams.

The role requires a Diploma or Bachelor's in IT/CS/Business Admin or related field, plus strong MS Office skills and attention to detail.

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Business Administration, Information Systems, or related field.
• Minimum 1 year of administrative or IT support experience is an added advantage.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Basic understanding of computer hardware, software, and networking concepts.
• Good documentation and record-keeping skills.
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Attention to detail and accuracy in data management.

Responsibilities

• Provide general administrative support to the MIS Department.
• Prepare, organize, and maintain MIS-related documents, records, and reports.
• Assist in scheduling meetings, appointments, and departmental activities.
• Manage incoming and outgoing correspondence related to MIS matters.
• Maintain accurate records of IT assets, including computers, printers, mobile devices, and software licenses.
• Assist in monitoring IT equipment allocation and movement.
• Coordinate asset tagging and inventory stock-taking exercises.
• Prepare asset issuance and return documentation.
• Receive and record IT support requests from users.
• Track and follow up on outstanding support tickets.
• Coordinate with MIS personnel to ensure timely resolution of user issues.
• Communicate updates and status reports to end users when required.
• Assist in preparing monthly MIS reports and operational summaries.
• Maintain IT policies, procedures, manuals, and forms.
• Ensure proper filing and archival of MIS records.
• Generate data and reports as requested by management.
• Ensure confidentiality and proper handling of company information.
• Assist in monitoring software license compliance.
• Support data collection and verification activities for MIS projects.
• Adhere to company policies, procedures, and information security requirements.
• Provide support during system implementation, upgrades, and IT-related projects.
• Assist with user training arrangements and logistics.
• Perform any other duties assigned by management from time to time.

Skills

Microsoft Office

Communication skills

Organizational skills

Multitasking

Education

Diploma

Bachelor's degree

Job description

Servay Parkwell in Sabah is seeking an MIS Admin to provide administrative and operational support to the MIS Department. You will help maintain IT documentation, coordinate IT requests, manage inventories, and prepare reports while ensuring smooth communication across teams.

The role requires a Diploma or Bachelor's in IT/CS/Business Admin or related field, plus strong MS Office skills and attention to detail.