IT Support & Hardware Systems Technician

Servay Evergreen Sdn Bhd; West Coast Division; On-site; MYR 45,000 - 73,000; Full time

Job summary

Servay Evergreen Sdn Bhd is seeking a MIS Technician to provide IT support and maintain hardware systems. You will troubleshoot and resolve hardware issues, perform routine maintenance, and assist in installing new hardware to keep our IT environment reliable and secure.

The role requires a diploma or degree in IT and at least 2 years of IT support experience, with strong problem-solving abilities and excellent communication skills.

Qualifications

• Diploma or degree in IT, CS, or related field.
• At least 2 years of IT support experience.
• Strong troubleshooting and problem-solving skills.
• Proficient with Windows OS and common software.
• Familiar with networking concepts and managing networks.
• Excellent communication and customer service skills.
• Able to work independently and as part of a team.
• Willingness to learn and stay updated with new technologies.

Responsibilities

• Troubleshoot and resolve hardware issues for users.
• Perform routine maintenance and updates on computers, servers, and IT equipment.
• Assist in installation and configuration of new hardware.
• Provide training and support to employees on IT systems and applications.
• Monitor and maintain the company's network infrastructure for performance and security.
• Collaborate with the IT team to implement new technologies and improve existing systems.
• Maintain accurate documentation and records of all IT-related activities.

Skills

IT diploma/degree

2+ years experience

Troubleshooting

Windows proficiency

Networking basics

Communication skills

Teamwork

Independent worker

Willing to learn

Education

IT degree/diploma

Tools

Windows OS

Network management basics

Job description

Servay Evergreen Sdn Bhd is seeking a MIS Technician to provide IT support and maintain hardware systems. You will troubleshoot and resolve hardware issues, perform routine maintenance, and assist in installing new hardware to keep our IT environment reliable and secure.

The role requires a diploma or degree in IT and at least 2 years of IT support experience, with strong problem-solving abilities and excellent communication skills.