Merchant Onboarding Specialist

Monee; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Monee in Kuala Lumpur is seeking a Merchant Onboarding Specialist to ensure regulatory compliance and a smooth onboarding experience for merchants, including KYB screening and ongoing due diligence. You will collect documentation, perform risk assessments and screening using industry tools, and collaborate with the compliance team to keep processes aligned with regulatory requirements.

The role requires strong English communication and independent work in a fast-paced environment.

Formación

• 3–5 years' experience in merchant KYB screening and onboarding; regulator reporting in Banking & Finance-wallet.
• Relevant work experience in merchant KYB screening & onboarding, risk management, or regulatory reporting.
• Familiarity with local regulations related to merchant KYB screening and AML/CFT.
• Experience handling high-risk merchant businesses and PEP hits.
• Strong communication skills, attention to detail, and ability to work under pressure.
• Enjoy working efficiently and independently in a fast-paced, high-volume environment.
• Good command in English and fast learner

Responsabilidades

• Collect and review merchant documentation (business licenses, incorporation documents, financial statements, ownership info).
• Conduct thorough merchant KYB screening based on risk level per SOP.
• Assess risk level by industry, location, and source of funds.
• Screen merchants using tools (Experian, NexisLexis, Google).
• Oversee KYB screening processes and align system data with merchant documents.
• Collaborate with compliance and risk teams to update KYB processes per regs.
• Improve KYB screening to boost efficiency and accuracy.
• Conduct ongoing due diligence on past merchants per risk level.
• Ensure KYB onboarding is completed within SLA.
• Prepare regulatory reports (Statsmart, RPP).
• Carry out ad-hoc tasks as directed.

Conocimientos

KYB screening

Merchant onboarding

Regulatory reporting

Risk management

Attention to detail

Communication skills

Fast learner

Descripción del empleo

About The Team

As Merchant Onboarding Specialist, you will be responsible to assist and ensure ongoing compliance with regulatory requirements. This role requires a strong understanding of regulatory compliance, risk assessment, and operational efficiency to ensure a seamless onboarding experience while mitigating potential risk.

About The Team

As Merchant Onboarding Specialist, you will be responsible to assist and ensure ongoing compliance with regulatory requirements. This role requires a strong understanding of regulatory compliance, risk assessment, and operational efficiency to ensure a seamless onboarding experience while mitigating potential risk.

Job Description

• Collecting and reviewing necessary documentation from merchants, such as business licenses, incorporation documents, financial statements, and ownership information. Ensuring all required KYB documents are accurately completed and up to date.
• Responsible for conducting thorough merchant KYB screening, including name screening, based on the merchant's risk level based on the SOP set.
• Analyzing the risk level associated with each merchant based on factors such as industry type, geographical location, and payment source.
• Perform merchant screening by using business screening tools (such as Experian, NexisLexis ,Google Search).
• Act as a checker in oversee the team's merchant KYB screening processes and ensure alignment between the information stored in the system and the documents provided by merchants.
• Collaborate with the compliance and risk teams to update the merchant KYB screening process in accordance with the latest regulatory requirements.
• Improving and optimizing merchant KYB screening processes to increase efficiency, accuracy, and compliance with regulatory requirements.
• Conduct ongoing due diligence on past merchants in accordance with their risk level.
• Ensure that the merchant KYB screening and onboarding process are completed within the designated SLA timeframe.
• Prepare merchants regulatory reports, including Statsmart Report and RPP Reports.
• To carry out other ad-hoc tasks as specified by the supervisor / leader from time to time.

Requirements

• 3-5 years' experience in merchant KYB screening process, merchant on-boarding process and regulator report relevant to Banking & Finance-wallet.
• Relevant work experience in merchant KYB screening & merchant onboarding, risk management, or regulatory reporting.
• Familiarity with local regulations related (BNM / AML/CFT Policies) to merchant KYB screening and money laundering prevention.
• Experience in handling cases involving the nature of high-risk merchant businesses and PEP hits.
• Strong communication skills, attention to detail, and the ability to work under pressure and tight deadlines.
• Enjoy working efficiently and independently in a fast-paced, high-volume environment.
• Good command in English and fast learner