Merchant Growth & Campaign Activation Manager

Shopee; Kuala Lumpur; On-site; MYR 33,480 - 50,220; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur seeks a Business Development Associate to manage and grow merchant accounts, track performance, and implement promotional campaigns. Ideal candidates should possess strong interpersonal and negotiation skills, be adaptable in a fast-paced sales environment, and hold a Diploma or SPM. Fresh graduates are welcome. Fluency in English is necessary, and knowledge of Bahasa Melayu or Chinese is an advantage.

Qualifications

• 0-2 years of experience in business development, relationship/account management, or sales.
• Fresh graduates are welcome to apply.
• Flexible to travel within the assigned area for merchant visits.
• Fluent in English; knowledge of Bahasa Melayu or Chinese is a plus.

Responsibilities

• Manage and grow assigned merchant accounts by tracking performance.
• Achieve monthly KPI targets through campaigns and initiatives.
• Work closely with merchants to address operational challenges.
• Identify and convert high-potential merchants.
• Collaborate with internal teams for smooth campaign execution.
• Monitor competitor activities within assigned areas.

Skills

Interpersonal skills

Negotiation skills

Sales-driven environment adaptability

Education

Diploma or SPM

Job description

A leading e-commerce platform in Kuala Lumpur seeks a Business Development Associate to manage and grow merchant accounts, track performance, and implement promotional campaigns. Ideal candidates should possess strong interpersonal and negotiation skills, be adaptable in a fast-paced sales environment, and hold a Diploma or SPM. Fresh graduates are welcome. Fluency in English is necessary, and knowledge of Bahasa Melayu or Chinese is an advantage.