Merchant Acquisition Executive / Senior Executive

Fairview International School; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

Direct Lending is seeking a Merchant Acquisition Executive/Senior Executive to drive growth in SME financing. You will own the end-to-end sales cycle from prospecting to closing with automotive workshops, takaful agencies, and medical providers.

You will build relationships, negotiate terms, assess financing needs, and collaborate with internal teams to ensure smooth loan processing and outstanding client experience. Malaysia-based role with travel as needed.

Qualifications

• 2–4 years of experience in sales, account management, merchant relations, or B2B relationship management, ideally in fintech, BNPL, insurance, or financial services.
• Experience in financing within the SME or merchant portfolios is a strong advantage.
• Demonstrates a proactive, self-motivated, and goal-oriented “hunter” mentality.
• A natural communicator who can build trust quickly with small business owners across different industries and backgrounds.
• Fluent in Bahasa Malaysia and English; ability to communicate in Mandarin is an advantage given our merchant base.
• Willing to travel for merchant visits as required.

Responsibilities

• Acquire automotive workshops & takaful agencies partners to grow the company's financing business.
• Build and maintain strong relationships with merchant partners to promote Direct Lending’s business financing solutions.
• Leading negotiations and closing deals to expand the business financing portfolio effectively.
• Conducting thorough assessments of merchants’ financing requirements and delivering tailored loan solutions aligned with their business needs.
• Collaborating closely with internal departments to ensure seamless loan processing and excellent client experience.
• Keeping abreast of market trends and competitor activities to continuously enhance our product offerings.

Job description

Merchant Acquisition Executive / Senior Executive

Direct Lending is a fast-growing, award-winning lending fintech on a mission to empower people's lives with simple and responsible financing. Having built a sustainable, profitable foundation, we are now entering a scaling-up phase. Our roadmap is clear: scale our needs-based financing, grow our revenue 5X and become IPO-ready by 2030.

We are looking for a Business Development Executive/Senior Executive to be the driving force to grow our business financing. With more than 3,000 onboarded merchants across auto workshops, takaful agencies, and medical providers, your mission is clear — to penetrate these merchants with our business financing solutions. You will own the end to end sales cycle from prospecting to converting the merchants into a financing customer.

Why Join Direct Lending?

• Ownership of Real Outcomes: You will own a merchant portfolio with a clear KPI – business financing disbursement and transaction volume. Your work directly impacts the company's loan book and growth story.
• Variety and Growth: You will rotate through merchant activation and retention functions over a period of time, building a comprehensive skill set and seeing the full merchant lifecycle.
• Mission-Driven Work: You will be working with workshops, medical providers, and takaful agencies — businesses that serve everyday Malaysians. Your work helps real people access financing when they need it most.
• Speed as a Competitive Advantage: We are a lean, profitable fintech where decisions are made in hours, not months. You will have the support and autonomy to get things done.

Your Core Responsibilities

• Acquire automotive workshops & takaful agencies partners to grow the company's financing business.
• Build and maintain strong relationships with merchant partners to promote Direct Lending’s business financing solutions.
• Leading negotiations and closing deals to expand the business financing portfolio effectively.
• Conducting thorough assessments of merchants’ financing requirements and delivering tailored loan solutions aligned with their business needs.
• Collaborating closely with internal departments to ensure seamless loan processing and excellent client experience.
• Keeping abreast of market trends and competitor activities to continuously enhance our product offerings.

Who You Are

• 2–4 years of experience in sales, account management, merchant relations, or B2B relationship management, ideally in fintech, BNPL, insurance, or financial services.
• Experience in financing within the SME or merchant portfolios is a strong advantage.
• Demonstrates a proactive, self-motivated, and goal-oriented “hunter” mentality.
• A natural communicator who can build trust quickly with small business owners across different industries and backgrounds.
• Fluent in Bahasa Malaysia and English; ability to communicate in Mandarin is an advantage given our merchant base.
• Willing to travel for merchant visits as required.