Merchandising Operations Supervisor - Route & Displays

ELITE BEAUTY ASIA (MALAYSIA) SDN. BHD; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

ELITE BEAUTY ASIA (MALAYSIA) SDN. BHD is expanding its retail operations in Malaysia and seeks an experienced Merchandising Supervisor. You will oversee in-house merchandisers and coordinate with outsourced agencies to ensure optimal store coverage, displays, and promotional execution across designated accounts.

You will conduct regular store visits, monitor stock, uphold planograms, and support new store openings and NPD launches. Travel within Peninsular Malaysia is required.

Qualifications

• Minimum 3 years of experience in merchandising or retail operations.
• Experience managing merchandisers or outsourced agencies is an advantage.
• Familiar with pharmacy chains (Watsons, Caring, BIG Pharmacy) and IKA/LKA retail channels.
• Proficient in Excel, including Pivot Tables and lookup functions for merchandising reports.
• Strong leadership, communication, and problem-solving skills.
• Willing to travel within Peninsular Malaysia.

Responsibilities

• Supervise in-house merchandisers and coordinate with outsourced agencies on route planning, store coverage and training.
• Conduct store visits, spot checks and provide hands-on merchandising support.
• Monitor stock availability and report OOS issues to Sales for follow-up.
• Ensure compliance with planograms, product displays, pricing, POSM and promotional setups.
• Coordinate merchandising support for new store openings, NPD launches, roadshows and fairs.
• Review merchandising reports and coordinate timely corrective actions with Sales.
• Travel to outstation sites as required to support operations.

Skills

Merchandising supervision

Team leadership

Excel

Pivot tables

Stock management

Job description

ELITE BEAUTY ASIA (MALAYSIA) SDN. BHD is expanding its retail operations in Malaysia and seeks an experienced Merchandising Supervisor. You will oversee in-house merchandisers and coordinate with outsourced agencies to ensure optimal store coverage, displays, and promotional execution across designated accounts.

You will conduct regular store visits, monitor stock, uphold planograms, and support new store openings and NPD launches. Travel within Peninsular Malaysia is required.