Field Merchandising Operations Lead - Travel-Ready

Always Marketing Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Always Marketing Malaysia Sdn Bhd is seeking a hands-on Merchandising Operations Executive to support nationwide field marketing projects. You will ensure smooth day-to-day operations, manpower fulfilment, and consistent execution quality across accounts.

The role requires 3–5 years in operations/merchandising, strong analytics, and readiness to travel and work weekends when needed. Join a fast-paced team in Kuala Lumpur.

Qualifications

• At least posses SPM or Diploma/Bachelor’s Degree in Business Administration, Operations Management, Marketing, or a related field.
• Minimum 3–5 years of experience in operations, field marketing, merchandising, or FMCG environments.
• Strong analytical and reporting skills, with proficiency in Microsoft Office applications.
• Experience in managing field teams and handling operational challenges in a fast‑paced environment.
• Excellent organisational, problem‑solving, and communication skills.
• Results‑oriented with strong ownership and leadership capabilities.
• Possess own transport and willing to travel and work on weekends when required.

Responsibilities

• Oversee daily field operations to ensure campaigns and merchandising activities are executed effectively across assigned accounts.
• Monitor manpower deployment and headcount fulfilment, and coordinate with the recruitment team when additional resources are required.
• Track project KPIs and performance metrics, identify operational gaps, and implement corrective actions.
• Conduct regular field visits to audit execution compliance, coach team leaders, and maintain service standards.
• Resolve day‑to‑day operational issues and coordinate with internal stakeholders to ensure timely project delivery.
• Participate in weekly, monthly, and quarterly business reviews and provide recommendations for continuous improvement.

Job description

Always Marketing Malaysia Sdn Bhd is seeking a hands-on Merchandising Operations Executive to support nationwide field marketing projects. You will ensure smooth day-to-day operations, manpower fulfilment, and consistent execution quality across accounts.

The role requires 3–5 years in operations/merchandising, strong analytics, and readiness to travel and work weekends when needed. Join a fast-paced team in Kuala Lumpur.