MERCHANDISER MANAGER

Maxim Textile Technology; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a seasoned Merchandising Manager to lead the merchandising team and ensure seamless execution of customer orders in Malaysia.

You will oversee the complete merchandising process from product development, sampling, costing, order confirmation, production follow-up, and shipment, while coordinating with Factory Manager, Production, PPC, QA/QC, Purchasing, and Warehouse to hit targets and timelines.

Qualifications

• Diploma or Bachelor's Degree in Textile, Apparel, Fashion, Merchandising, Manufacturing, Business Administration, or a related field.
• Minimum 3–5 years of apparel/textile merchandising experience.
• Strong knowledge of textile manufacturing processes.
• Experience coordinating with Factory Manager, Production, PPC, QA/QC, Purchasing, and Warehouse.
• Excellent understanding of T&A, production lead times.

Responsibilities

• Lead the merchandising team to ensure smooth execution of customer orders.
• Coordinate with customers on specs, costing, orders, and delivery schedules.
• Oversee entire merchandising process from development to shipment.
• Collaborate with Factory Manager, Production, PPC, QA/QC, Purchasing, and Warehouse to hit targets.
• Monitor progress, delays, capacity issues, and production constraints.
• Ensure orders follow approved samples and specifications.

Skills

Leadership

Problem-solving

Analytical thinking

Decision making

Customer communication

Team management

Education

Diploma or Bachelor's Degree in Textile/Textile Merchandising

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage and lead the merchandising team to ensure smooth execution of customer orders. This role involves managing the complete merchandising process from product development, sampling, costing, order confirmation, production follow-up, and shipment. You will work closely with the Factory Manager, Production, PPC, QA/QC, Purchasing, Warehouse, and other departments to ensure production targets are achieved.

Key responsibilities

• Manage and lead the merchandising team to ensure smooth execution of customer orders.
• Communicate and coordinate with customers on product specifications, costing, order requirements, delivery schedules, and changes.
• Manage the complete merchandising process from product development, sampling, costing, order confirmation, production follow-up, and shipment.
• Work closely with the Factory Manager, Production, PPC, QA/QC, Purchasing, Warehouse, and other departments to ensure production targets are achieved.
• Monitor production progress and identify potential delays, capacity issues, material shortages, and production constraints.
• Coordinate with production teams to ensure orders are manufactured according to approved samples, specifications, and customer requirements.
• Monitor raw material and accessories status to ensure materials are available according to the production schedule.
• Follow up on sampling, lab dips, fabric approvals, trims, accessories, and technical specifications.
• Review and monitor T&A (Time and Action) calendars to ensure all critical milestones are achieved.
• Work with the factory team to resolve production, quality, technical, and delivery issues.

About you

• Diploma or Bachelor's Degree in Textile, Apparel, Fashion, Merchandising, Manufacturing, Business Administration, or a related field.
• Minimum 3-5 years of experience in apparel/textile merchandising, preferably with managerial or supervisory experience.
• Strong knowledge of textile and garment manufacturing processes.
• Good understanding of factory operations, production planning, capacity, manpower, efficiency, quality control, and production lead time.
• Experience working closely with Factory Manager, Production Manager, PPC, QA/QC, and other manufacturing departments.
• Strong knowledge of fabric, trims, garment construction, specifications, sampling, costing, and production processes.
• Excellent understanding of T&A, order management, production follow-up, and shipment schedules.
• Strong customer communication and negotiation skills.
• Ability to manage multiple orders and meet tight deadlines.
• Strong leadership, problem-solving, analytical, and decision-making skills.