Medical Product Specialist

Fiamma Group of Companies; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Fiamma Holdings Berhad is seeking a Medical Product Specialist to drive product knowledge detailing, visibility, availability, and promotions across assigned retail outlets, pharmacies, and healthcare channels in Malaysia. You will maintain demo activities, attractive displays, monitor stock levels, and support sales growth while ensuring compliance with healthcare standards.

The role focuses on ongoing product demos, detailing, stock rotation (FIFO), and close collaboration with distributors

Qualifications

• Diploma or Degree in a relevant field
• 1–3 years of merchandising experience, preferably in pharmacy/healthcare
• Familiar with pharmacy chains, hospitals, or medical distributors is an added advantage
• Basic knowledge of medical or healthcare products is preferred

Responsibilities

• Merchandising, Product Demo & Detailing & Product Display: ensure displays meet guidelines and planograms; demonstrate and detail to pharmacists, nutritionists, and outlet staff; maintain clean, attractive displays; verify labeling, pricing, and expiry dates; implement promotional materials and campaigns.
• Stock Management: monitor stock levels across pharmacies, hospitals, and retail outlets; ensure timely replenishment; track expiry dates and rotate stock (FIFO); coordinate with sales/logistics for delivery.
• Outlet & Relationship Management: visit pharmacies and outlets; ensure compliance with retailer requirements; submit reports on visits, stock, and sales; monitor competitor activities and provide market feedback.
• Compliance (Medical Line Specific): ensure displays comply with healthcare regulations; proper handling of medical products; report issues or risks immediately.

Skills

Merchandising

Product demo

Product detailing

Stock management

Outlet management

Relationship building

Compliance

Education

Diploma or Degree in Business, Marketing, Healthcare

Job description

The Medical Product Specialist is responsible for ensuring effective product knowledge detailing, product visibility, availability, and promotion of medical and healthcare products across assigned retail outlets, pharmacies, and healthcare channels. The role focuses on maintaining continuous product demo & detailing, attractive product displays, monitoring stock levels, supporting sales growth, and ensuring compliance with healthcare product standards.

Key Responsibilities

• Merchandising, Product Demo & Detailing & Product Display
  • Ensure all medical products are properly displayed according to company guidelines and planograms
  • Ensure product demonstration & detailing to Pharmacist, Nutritionist, Dietitians as well as outlet assistants
  • Maintain clean, organized, and attractive displays to enhance product visibility
  • Ensure correct product labeling, pricing, and expiry-date checks for medical items
  • Implement promotional materials, POS displays, and campaigns at outlets
• Stock Management
  • Monitor stock levels at pharmacies, hospitals, and retail outlets
  • Ensure timely replenishment and prevent out-of-stock situations
  • Track product expiry dates and coordinate stock rotation (FIFO) for medical compliance
  • Coordinate with sales/logistics team for stock delivery and replenishment
  • Support sales team in executing in-store promotions and product launches
  • Assist in product demonstration (if required) and highlight key product benefits
  • Educate retail staff/pharmacists on basic product knowledge
  • Gather feedback on customer preferences and market trends
• Outlet & Relationship Management
  • Build strong relationships with pharmacy managers, retail staff, and outlet supervisors
  • Conduct regular outlet visits based on assigned territory schedule
  • Ensure compliance with retailer requirements and company standards
  • Submit daily/weekly reports on outlet visits, stock levels, and sales performance
  • Monitor competitor activities, pricing, and product positioning
  • Provide feedback to management on market trends and demand
• Compliance (Medical Line Specific)
  • Ensure all product displays comply with healthcare regulations and guidelines
  • Maintain proper handling of medical products (storage, hygiene, and safety standards)
  • Report any product issues, damages, or compliance risks immediately

Requirements

• Diploma or Degree in Business, Marketing, Healthcare, or related field
• 1–3 years experience in merchandising, preferably in pharmacy, healthcare.
• Familiar with pharmacy chains, hospitals, or medical distributors is an added advantage
• Basic knowledge of medical or healthcare products is preferred

Fiamma Holdings Berhad is a leading name in the consumer electronics, home appliances, and healthcare products industry. Established in 1979, we have grown into a dynamic and diversified company, representing renowned brands such as ELBA, FABER, Tuscani, Rubine, and Haustern. Our commitment to innovation and quality has solidified our position as a trusted household name in Malaysia.

Beyond consumer goods, Fiamma has expanded into property development, healthcare, and industrial trading, demonstrating our resilience and adaptability in a competitive market. Our continued growth is driven by a vision to enhance everyday living through innovative solutions and exceptional service.

Fiamma Holdings Berhad is a leading name in the consumer electronics, home appliances, and healthcare products industry. Established in 1979, we have grown into a dynamic and diversified company, representing renowned brands such as ELBA, FABER, Tuscani, Rubine, and Haustern. Our commitment to innovation and quality has solidified our position as a trusted household name in Malaysia.

Beyond consumer goods, Fiamma has expanded into property development, healthcare, and industrial trading, demonstrating our resilience and adaptability in a competitive market. Our continued growth is driven by a vision to enhance everyday living through innovative solutions and exceptional service.