Medical Equipment Engineer – On-Site & Remote Support

Carl Zeiss Sdn Bhd; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

ZEISS is hiring a Medical Equipment Engineer in Malaysia (Selangor) to maintain, repair, and ensure reliable operation of advanced medical devices. You will install, calibrate, and service equipment, support the sales team with demonstrations, and participate in exhibitions or trade shows.

Frequent travel to East Malaysia is required. The role involves collaborating with biomedical staff, maintaining service records, and providing training on device operation, with ZEISS software support and

Qualifications

• Bachelor's degree or equivalent in biomedical engineering or electrical/electronic engineering.
• 3–5 years' hands-on experience maintaining and repairing medical equipment, especially high-end devices.
• Strong technical and mechanical skills.
• Proficiency with diagnostic tools such as TeamViewer and ZEISS software.
• Certification from relevant professional bodies is preferred.

Responsibilities

• Install and commission devices, ensuring safe operation and adherence to maintenance protocols.
• Diagnose and repair designated products, including preventive maintenance, installations and upgrades.
• Ensure proper calibration and testing during installation, preventive maintenance or repair.
• Conduct routine preventive maintenance to ensure devices operate safely and efficiently.
• Provide on-site and remote technical support via ZEISS Smart Service, including log-file analysis.
• Maintain detailed service reports and CRM documentation for all serviced equipment.
• Offer first-level training to biomedical staff on proper device operation.
• Provide technical software support for ZEISS software products (FORUM and ZEISS Smart Services).
• Support revenue growth by promoting Optime service contract agreements.
• Ensure equipment compliance with regulatory standards (MDA & GDPMD).

Skills

Strong technical skills

Mechanical skills

Problem solving

Analytical abilities

Excellent communication

Education

Bachelor's degree in biomedical engineering or electrical/electronic engineering

Tools

TeamViewer

ZEISS FORUM

ZEISS Smart Services

Job description

ZEISS is hiring a Medical Equipment Engineer in Malaysia (Selangor) to maintain, repair, and ensure reliable operation of advanced medical devices. You will install, calibrate, and service equipment, support the sales team with demonstrations, and participate in exhibitions or trade shows.

Frequent travel to East Malaysia is required. The role involves collaborating with biomedical staff, maintaining service records, and providing training on device operation, with ZEISS software support and