Field Engineer, Medical Imaging – Malaysia (Travel)

Carestream Healthcare International; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Carestream Healthcare International in Malaysia is seeking a field service engineer to provide remote and onsite support for imaging and X-ray products. You will install equipment, train customer staff, perform preventive maintenance, and prepare technical reports.

Travel within Malaysia and overseas as required to support service activities. Strong troubleshooting and communication skills, plus a degree/diploma in Electro-Mechanical Engineering, are preferred.

Qualifications

• Diploma or Degree in Electro-Mechanical Engineering or a related discipline.
• Minimum 5 years of experience in equipment service and technical support.
• Preference for experience in medical imaging, healthcare tech, X-ray systems, or related industries.

Responsibilities

• Provide remote and onsite service support for Carestream imaging and X-ray products.
• Install equipment and train customer employees in proper use and care.
• Repair equipment, diagnose problems, and implement corrective actions.
• Perform preventive maintenance and ensure optimal system performance.
• Maintain service documentation and update tickets in the service management system (e.g., C4C).
• Travel within Malaysia and overseas as required to support service activities.

Skills

Electrical engineering

Mechanical engineering

Troubleshooting

Customer service

Time management

Travel flexibility

Windows networking

Communication

Education

Electro-Mechanical Engineering (Diploma/Bachelor)

Tools

C4C

Windows/NT

Job description

Carestream Healthcare International in Malaysia is seeking a field service engineer to provide remote and onsite support for imaging and X-ray products. You will install equipment, train customer staff, perform preventive maintenance, and prepare technical reports.

Travel within Malaysia and overseas as required to support service activities. Strong troubleshooting and communication skills, plus a degree/diploma in Electro-Mechanical Engineering, are preferred.