Market Manager, Hotel Contracting

Dida; Kuala Lumpur; Remote; MYR 60,000 - 120,000; Full time

Job summary

DidaTravel is seeking an experienced hotel partnerships professional in Kuala Lumpur to lead growth with local and regional hotel partners. The role involves negotiating, onboarding, and optimizing rates and inventory while traveling as needed to international destinations.

You will collaborate with Yield/OP and Sales teams to maximize bookings and revenue, and represent the company in the local market. Independence, strong communication, and a proven hotel contracting background are essential.

Qualifications

• Proven track record in hotel contracting.
• Experience in hotel negotiation and key account management.
• Background in hotel revenue, e-commerce, distribution with OTA experience.
• Able to work independently and as part of a team.
• Excellent organizational, follow-up and communication skills.
• Conscientious, quick learner, adaptable and responsible.
• Willing to travel nationally and internationally to meet hotels.
• Independent work ethic and ability to work remotely.

Responsibilities

• Build and expand a portfolio of local hotel partners and regional/international chains by negotiating and onboarding.
• Execute based on KPI targets and company objectives.
• Engage hotels and hotel groups to achieve targets.
• Ensure partner content, rates and availability are optimized.
• Maximize sales by providing data insights and collaborating with Yield/OP and Sales teams.
• Represent DidaTravel in the local market and build the company profile with local influencers.
• Educate colleagues on market dynamics and partner needs.
• Secure additional rates and rooms as DidaTravel offers more product.
• Secure seasonal and ongoing promotions within management guidelines.
• Bi-weekly optimization reports and monthly KPI reviews with the team lead or SVP.
• Weekly conversations and monthly reviews with Yield/OP teams.

Skills

Hotel contracting

Hotel negotiation

Key account mgmt

OTA experience

Independent worker

Organizational skills

Communication skills

Travel willing

Remote work

Job description

• Proven track record in hotel contracting.
• Experience in a hotel negotiation, key account management
• Solid hotel revenue / e-commerce / distribution background with proven record of handling major OTAs and online wholesalers will also be considered.
• Able to work independently as well as part of a team.
• Excellent organizational, follow up and communication skills.
• Conscientious, quick learner, adaptable, Self-aware, accountable, responsible.
• Ability to meet regularly with key hotels / hotel chains, travel as needed both nationally and internationally.
• Independent work ethic, ability to work remotely.

Responsibilities:

• Build and progressively expand a portfolio of local hotel partners and assigned regional chains / international chains by negotiating and securing win-win distribution partnerships, facilitating hotel on-boarding, and owning DidaTravel’s day to day relationship with your hotels.
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by the company.
• Engage with both individual hotels and hotel groups in your responsible destinations in order to achieve your targets.
• Ensure that partner hotels’ product (content, rates and availability) is consistently optimized and competitive.
• Maximize sales for your hotel partners by providing relevant data insights and superior support services and collaborating closely with DidaTravel’s Yield / OP team, Sales Team, etc.
• Represent DidaTravel in the local market, build DidaTravel’s company profile with key local influencers (e.g., tourism bureau, hotel association, etc.) and provide expertise to the local industry.
• Educate DidaTravel’s colleagues on market dynamics and specific needs/requests from your portfolio.
• Secure additional rates and rooms as and when DidaTravel chooses to offer additional product to DidaTravel’s customers.
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts.
• Responsible for bi-weekly optimization reports and monthly KPI review reporting to team leader or SVP.
• Responsible for weekly conversation and monthly key hotels and hotel chain review with Yield / OP team.