Market Manager (Accommodation)

Traveloka; Kuala Lumpur; Sur place; MYR 350 000 - 700 000; Plein temps

Résumé du poste

Traveloka is seeking a Senior Commercial Leader to own room-night, revenue and competitiveness targets for a key region. You will build a team of market managers, shape destination strategies, and personally lead top partner negotiations to drive growth.

You will work with pricing, product, and marketing to remove blockers and accelerate supply growth. The role requires 8+ years of experience, a strong track record in hotel commercial or OTA markets, and fluent English plus local language.

Qualifications

• Bachelor's degree or equivalent with strong record of commercial leadership.
• 8+ years of relevant experience.
• Experience leading hotel commercial or OTA market teams.
• Set market strategy and translate into team priorities.
• Fluent in English and local market language; data-driven decisions.
• Develop and maintain senior partner relationships and negotiations.
• Excellent negotiation and cross-functional collaboration skills.

Responsabilités

• Own the room-night, revenue and competitiveness targets for your country or cluster.
• Build and develop a team of market managers: hire, coach, set portfolios.
• Set the destination-level strategy and turn it into clear team priorities.
• Lead the most important partner relationships personally and back your managers.
• Run a tight operating rhythm: targets, forecasts, reviews.
• Partner with pricing, product, supply ops and marketing to unlock growth.

Connaissances

Team leadership

Market strategy

Negotiation

Data-driven decisions

Stakeholder management

Multilingual communication

Hotel/OTA market knowledge

Analytics/AI tools

Formation

Bachelor's degree or equivalent

Description du poste

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travelers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognized consumer brands in the region.

Job Description

We move fast because the region demands it. Southeast Asia is young, mobile-first, and growing faster than almost anywhere else on earth. We are not transplanting a Western playbook — we are writing a new one, from scratch, for a market that does not look like anywhere else — and we are calling for people who want to be part of that.

About The Team

We are the commercial engine behind Traveloka's accommodation business — and our patch is the independent hotels that give every Southeast Asian destination its character. From a boutique stay in Bali to a family-run inn in Da Nang, you sign the properties, shape the pricing, and make sure travelers find them at the right price, every time. This is a market built region by region, owner by owner, not from a Western playbook handed down.

You will own real partner relationships, negotiate the deals, and watch your destination climb in supply, competitiveness, and conversion. You think like an operator and a dealmaker, you read a market fast, and you turn a single hotel conversation into measurable growth. If you want a commercial role where your decisions show up in what millions of travelers can book, this is it.

About The Job

• Own the room-night, revenue and competitiveness targets for your country or cluster, and hold your team to them.
• Build and develop a team of market managers: hire, coach, set portfolios, and grow their commercial judgment.
• Set the destination-level strategy — which markets to defend, which to attack, where to invest — and turn it into clear team priorities.
• Lead the most important partner relationships personally and back your managers in their biggest negotiations.
• Run a tight operating rhythm — targets, forecasts, reviews — so the team always knows what good looks like and where it stands.
• Partner with pricing, product, supply ops and marketing to remove blockers and unlock growth across your area.
• Reclaim and extend Traveloka's leadership in your destinations and strengthen the flight-to-accommodation cross-sell bridge.

Job Requirements

• You have at least 8 years of relevant experience.
• You are accountable for a team's commercial number and have delivered against it through others, not just yourself.
• You hire, coach and develop market managers and can point to people you have grown.
• You set strategy for a market and translate it into priorities your team can act on.
• You run an effective operating rhythm — targets, forecasts, reviews — and use it to drive performance.
• You negotiate and steward the most important partner relationships yourself when it matters.
• You partner across pricing, product and ops to clear the path for your team.
• You are fluent with analytics and AI tools and expect data-led decisions from your team.
• You hold a bachelor's degree or equivalent with a strong record of commercial leadership.
• You communicate, negotiate and lead fluently in English and your market's local language.
• You have led a hotel commercial or OTA market team to and past target in a competitive market.
• You have turned around an underperforming destination or built a new market team from scratch.
• You bring a senior network across hotel groups and independents that accelerates supply growth.