Indoor Sales Coordinator

Seng Choon Engineering (JB) Sdn Bhd; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

Seng Choon Engineering (JB) Sdn Bhd in Malaysia is seeking an Indoor Sales Coordinator to support customer interactions and order processing. You will handle calls, respond to enquiries, and coordinate with the warehouse to ensure on-time deliveries.

This role requires strong communication, teamwork, and basic office software skills. Fluency in multiple languages is required, with Mandarin preferred for dealing with Mandarin-speaking clients.

Qualifications

• Good interpersonal skills and ability to work well in a team with clients.
• Multilingual capabilities are required; Mandarin preferred for client interactions.
• Computer literacy to handle basic office tasks and communications.

Responsibilities

• Handle incoming calls and customer enquiries.
• Monitor Sales Support activities to ensure smooth processes.
• Review daily customer orders against output planning and inventory levels.
• Proceed customer enquiries with Quotation, Sales Order, Delivery & Invoice billing.
• Liaise with warehouse to ensure on-time delivery.
• Any other duties as assigned by management.

Skills

Interpersonal skills

Multilingual

Mandarin language

Computer literacy

Education

SPM & Above

Job description

Handle incoming calls and customer enquiries.

To monitor the Sales Support activities and ensure smooth process.

To review on the daily customer order against the output planning and inventory level on customer order fulfilment.

Proceed customer enquiry with Quotation, Sales Order, Delivery & Invoice billing.

Any other job function that may be assigned from time to time by the management.

Liaise with warehouse department to ensure that all goods are delivered on time.

Requirement:

Good Interpersonal Skills - Able to Work well in a team & with clients

SPM & Above.

Multi Language require.

Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.

Malaysian citizens or hold relevant residence status.

Computer Literate.

What can I earn as an Indoor Sales Coordinator