Mandarin-Speaking Pre-Sales Engineer for CCTV Security

VISKOU TECHNOLOGY SDN. BHD.; Puchong; On-site; MYR 60,000 - 100,000; Full time

Job summary

VISKOU Technology Sdn Bhd is seeking a motivated Pre-Sales Engineer to provide technical consultation and sales support for video surveillance and electronic solutions. The role involves understanding customer needs, recommending products, and delivering technical assistance to drive business opportunities.

Fresh graduates are encouraged to apply. Strong Mandarin, English, and Bahasa Malaysia communication skills, plus a willingness to learn, are essential for success in a fast-paced,

Qualifications

• Diploma or Bachelor's degree in Engineering, IT, Electronics or a related discipline.
• Fresh graduates are welcome to apply.
• Experience or knowledge in CCTV, networking, electronics or security systems is an advantage.
• Excellent Mandarin, English and Bahasa Malaysia communication skills, both written and spoken.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to work independently and as part of a team.

Responsibilities

• Handle technical support requests before and after sales, including answering product-related questions and troubleshooting.
• Carry out product testing, live demonstrations, and technical assessments to gain product knowledge.
• Assist the sales team with technical documentation, product details, solution proposals, and quotation preparation.
• Interact with customers via phone, WhatsApp, email, and in-person discussions to understand requirements.
• Monitor and follow up on customer requests and ongoing sales opportunities to help secure new business.
• Record and update customer details, technical information, and sales progress in the company system.

Skills

Mandarin fluency

English fluency

Bahasa Malaysia fluency

Communication skills

Customer-facing

Problem-solving

Education

Bachelor's degree / Diploma in Engineering or IT

Tools

CCTV knowledge

Networking

Security systems

Technical documentation tools

Job description

VISKOU Technology Sdn Bhd is seeking a motivated Pre-Sales Engineer to provide technical consultation and sales support for video surveillance and electronic solutions. The role involves understanding customer needs, recommending products, and delivering technical assistance to drive business opportunities.

Fresh graduates are encouraged to apply. Strong Mandarin, English, and Bahasa Malaysia communication skills, plus a willingness to learn, are essential for success in a fast-paced,