Mandarin-Speaking Export & Shipping Specialist

Joo Lee Import & Export Co.; Rawang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Joo Lee Import & Export Co. in Rawang, Selangor, is seeking an Export & Shipping Coordinator (Mandarin speaker) to assist with export documentation, records, and cross-functional shipment coordination.

The role requires knowledge of import/export procedures, strong MS Office skills, and good communication. Fresh graduates are welcome to apply, with opportunities to learn in a fast-paced environment.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of import/export procedures and shipping documentation is an added advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Good communication and coordination skills.
• Detail-oriented with strong organizational abilities.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Assist in preparing and compiling export and shipping documents (e.g. commercial invoices, packing lists, customs documentation).
• Maintain accurate and complete shipment records to support the Export & Shipping team.
• Coordinate with internal departments such as logistics, warehouse, and production for shipment arrangements.
• Ensure packaging and labelling comply with customer and regulatory requirements.
• Track shipment progress and follow up on delivery status to ensure timely arrival.
• Assist in applying and submitting export-related permits, licenses, and tax exemption documents.
• Liaise with government authorities during export inspections when required.
• Communicate with freight forwarders, courier services, and logistics providers for delivery coordination.
• Ensure proper, timely filing and documentation of all shipping records.
• Respond to customer inquiries or complaints professionally and provide timely follow-up.
• Manage customer platforms/systems to confirm orders, update shipment status, and upload required documents.
• Participate in training and on-the-job learning to develop knowledge in export procedures.
• Perform any other duties assigned by the supervisor or department head.

Skills

Communication

Coordination

Detail-oriented

Teamwork

Independent work

Willing to learn

Education

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Microsoft Office

Job description

Joo Lee Import & Export Co. in Rawang, Selangor, is seeking an Export & Shipping Coordinator (Mandarin speaker) to assist with export documentation, records, and cross-functional shipment coordination.

The role requires knowledge of import/export procedures, strong MS Office skills, and good communication. Fresh graduates are welcome to apply, with opportunities to learn in a fast-paced environment.