EXPORT & SHIPPING COORDINATOR (MANDARIN SPEAKER)

Joo Lee Import & Export Co.; Rawang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Joo Lee Import & Export Co. in Rawang, Selangor, is seeking an Export & Shipping Coordinator (Mandarin speaker) to assist with export documentation, records, and cross-functional shipment coordination.

The role requires knowledge of import/export procedures, strong MS Office skills, and good communication. Fresh graduates are welcome to apply, with opportunities to learn in a fast-paced environment.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of import/export procedures and shipping documentation is an added advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Good communication and coordination skills.
• Detail-oriented with strong organizational abilities.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Assist in preparing and compiling export and shipping documents (e.g. commercial invoices, packing lists, customs documentation).
• Maintain accurate and complete shipment records to support the Export & Shipping team.
• Coordinate with internal departments such as logistics, warehouse, and production for shipment arrangements.
• Ensure packaging and labelling comply with customer and regulatory requirements.
• Track shipment progress and follow up on delivery status to ensure timely arrival.
• Assist in applying and submitting export-related permits, licenses, and tax exemption documents.
• Liaise with government authorities during export inspections when required.
• Communicate with freight forwarders, courier services, and logistics providers for delivery coordination.
• Ensure proper, timely filing and documentation of all shipping records.
• Respond to customer inquiries or complaints professionally and provide timely follow-up.
• Manage customer platforms/systems to confirm orders, update shipment status, and upload required documents.
• Participate in training and on-the-job learning to develop knowledge in export procedures.
• Perform any other duties assigned by the supervisor or department head.

Skills

Communication

Coordination

Detail-oriented

Teamwork

Independent work

Willing to learn

Education

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Microsoft Office

Job description

EXPORT & SHIPPING COORDINATOR (MANDARIN SPEAKER)

Joo Lee Import & Export Co. – Rawang, Selangor

Assist in preparing and compiling export and shipping documents (e.g. commercial invoices, packing lists, customs documentation).

Maintain accurate and complete shipment records to support the Export & Shipping team.

Coordinate with internal departments such as logistics, warehouse, and production for shipment arrangements.

Ensure packaging and labelling comply with customer and regulatory requirements.

Track shipment progress and follow up on delivery status to ensure timely arrival.

Assist in applying and submitting export-related permits, licenses, and tax exemption documents.

Liaise with government authorities during export inspections when required.

Communicate with freight forwarders, courier services, and logistics providers for delivery coordination.

Ensure proper, timely filing and documentation of all shipping records.

Respond to customer inquiries or complaints professionally and provide timely follow-up.

Manage customer platforms/systems to confirm orders, update shipment status, and upload required documents.

Participate in training and on-the-job learning to develop knowledge in export procedures.

Perform any other duties assigned by the supervisor or department head.

• Assist in preparing and compiling export and shipping documents (e.g. commercial invoices, packing lists, customs documentation).
• Maintain accurate and complete shipment records to support the Export & Shipping team.
• Coordinate with internal departments such as logistics, warehouse, and production for shipment arrangements.
• Ensure packaging and labelling comply with customer and regulatory requirements.
• Track shipment progress and follow up on delivery status to ensure timely arrival.
• Assist in applying and submitting export-related permits, licenses, and tax exemption documents.
• Liaise with government authorities during export inspections when required.
• Communicate with freight forwarders, courier services, and logistics providers for delivery coordination.
• Ensure proper, timely filing and documentation of all shipping records.
• Respond to customer inquiries or complaints professionally and provide timely follow-up.
• Manage customer platforms/systems to confirm orders, update shipment status, and upload required documents.
• Participate in training and on-the-job learning to develop knowledge in export procedures.
• Perform any other duties assigned by the supervisor or department head.

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Fresh graduates are encouraged to apply.

Basic knowledge of import/export procedures and shipping documentation is an added advantage.

Proficient in Microsoft Office (Word, Excel, Outlook).

Good communication and coordination skills.

Detail-oriented with strong organizational abilities.

Able to work independently and as part of a team.

Willing to learn and adapt in a fast-paced environment.