Mandarin Content Quality & Safety Evaluator

TikTok; Kuala Lumpur; On-site; MYR 80,000 - 140,000; Full time

Job summary

TikTok is seeking a Safety Model Operations professional in Kuala Lumpur to help build, optimize, and maintain machine‑learning models and QA processes that support Trust & Safety systems across regions.

You will participate in deep analyses of high‑risk safety cases, translate policies into clear SOPs, and collaborate with global teams to improve data accuracy, labeling quality, and model interception efficacy.

Qualifications

• Experience in internet Trust & Safety, QA, AI data evaluation, or policy operations.
• Strong logical reasoning and ability to navigate complex, ambiguous scenarios.
• Proficiency in English with excellent written and verbal communication.
• Mandarin proficiency is required for liaison with the China team.

Responsibilities

• Construct and iterate the core Golden Sets for safety data standards and evaluation.
• Analyze high-risk safety cases to identify misapplication patterns and risk evolution.
• Translate macro policies into actionable SOPs and operational guidelines.
• Collaborate cross-functionally to improve data quality, processes, and model performance.

Skills

Trust & Safety

Quality Assurance

AI data evaluation

Policy operations

Job description

TikTok is seeking a Safety Model Operations professional in Kuala Lumpur to help build, optimize, and maintain machine‑learning models and QA processes that support Trust & Safety systems across regions.

You will participate in deep analyses of high‑risk safety cases, translate policies into clear SOPs, and collaborate with global teams to improve data accuracy, labeling quality, and model interception efficacy.