Nepali Content Quality Specialist - Trust & Safety

TikTok; Kuala Lumpur; On-site; MYR 70,000 - 120,000; Full time

Job summary

TikTok is seeking a dedicated team member for the Safety Model Operations (SMO) team in Kuala Lumpur. You will help build, refine, and maintain safety models and processes that support TikTok's Trust & Safety systems across regions.

The role emphasizes rigorous data evaluation, SOP development, and cross-functional collaboration with Operations, Algorithm, Product, and global teams. You will participate in root-cause analysis and QA activities, ensuring labeling accuracy and KPI compliance while

Qualifications

• Proven experience in internet Trust & Safety, QA, AI data evaluation, or policy operations.
• Strong logical reasoning and synthesis skills with ability to navigate complex scenarios.
• Professional working proficiency in English.
• Highly self-motivated with ownership in fast-paced environments.
• Nepali proficiency is mandatory for daily liaison with the Nepalese team.

Responsibilities

• Construct and iterate the core Golden Sets for the content safety ecosystem and establish high data standards.
• Perform deep-dive analyses on high-risk safety cases to identify misapplication patterns and evolving risks.
• Lead synthesis and translation of macro policies into actionable SOPs and guidelines.
• Drive the content safety data closed-loop by collaborating across teams to improve review quality and AI interception efficacy.

Skills

Trust & Safety

Analytical thinking

English proficiency

Self-motivation

Nepali language

Job description

TikTok is seeking a dedicated team member for the Safety Model Operations (SMO) team in Kuala Lumpur. You will help build, refine, and maintain safety models and processes that support TikTok's Trust & Safety systems across regions.

The role emphasizes rigorous data evaluation, SOP development, and cross-functional collaboration with Operations, Algorithm, Product, and global teams. You will participate in root-cause analysis and QA activities, ensuring labeling accuracy and KPI compliance while