Mandarin Content Moderator — Safeguard Online Communities

CB Talents SP; Shah Alam; On-site; MYR 33,480 - 55,800; Full time

Job summary

CB Talents SP is seeking a detail-oriented Content Moderator – Mandarin to join their Trust & Safety team in Shah Alam, Malaysia. In this role, you will review and moderate user-generated content to ensure compliance with community standards.

The ideal candidate possesses excellent proficiency in Mandarin and English, as well as strong analytical and multitasking skills. Fresh graduates are encouraged to apply.

Experience in content moderation or related fields is a plus.

Qualifications

• Excellent Mandarin (C1) and English (B2) proficiency.
• Minimum typing speed of 40 WPM with at least 90% accuracy.
• Experience in content moderation or customer service is an advantage.

Responsibilities

• Review, classify, and moderate user-generated content.
• Identify and remove content that violates platform standards.
• Meet daily productivity, quality, and accuracy KPIs.

Skills

Attention to detail

Decision-making skills

Multitasking

Analytical skills

Problem-solving abilities

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Office

Internet navigation skills

Job description

CB Talents SP is seeking a detail-oriented Content Moderator – Mandarin to join their Trust & Safety team in Shah Alam, Malaysia. In this role, you will review and moderate user-generated content to ensure compliance with community standards.

The ideal candidate possesses excellent proficiency in Mandarin and English, as well as strong analytical and multitasking skills. Fresh graduates are encouraged to apply.

Experience in content moderation or related fields is a plus.