Mandarin Content Moderator — Safe Online Communities

CB Talents SP; Kuala Sungai Baru; On-site; MYR 30,000 - 45,000; Full time

Job summary

CB Talents SP is looking for a detail-oriented Content Moderator to join their Trust & Safety team in Kuala Sungai Baru, Malaysia. In this role, you will review user-generated content to ensure compliance with community standards.

The ideal candidate must have at least C1 proficiency in Mandarin and B2 in English. Responsibilities include moderating content, maintaining quality standards, and participating in ongoing training.

Fresh graduates are welcome to apply.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking).
• Experience in content moderation or customer service is preferred.

Responsibilities

• Review and moderate user-generated content based on policies.
• Identify and remove inappropriate content.
• Meet productivity and accuracy targets.
• Participate in training and policy updates.

Skills

Attention to detail

Decision-making skills

Problem-solving abilities

Emotional resilience

Multitasking

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

Web navigation skills

Job description

CB Talents SP is looking for a detail-oriented Content Moderator to join their Trust & Safety team in Kuala Sungai Baru, Malaysia. In this role, you will review user-generated content to ensure compliance with community standards.

The ideal candidate must have at least C1 proficiency in Mandarin and B2 in English. Responsibilities include moderating content, maintaining quality standards, and participating in ongoing training.

Fresh graduates are welcome to apply.