Mandarin Content Moderator — Safeguard Online Communities

CB Talents SP; Nilai; On-site; MYR 30,000 - 48,000; Full time

Job summary

CB Talents SP is hiring a Content Moderator for their Trust & Safety team in Nilai, Malaysia. This role involves reviewing and moderating user-generated content to ensure compliance with community standards, focusing on creating a safer online environment.

Successful candidates will possess strong attention to detail, a minimum C1 proficiency in Mandarin, and B2 in English. Experience in content moderation and a typing speed of at least 40 WPM are advantageous. The position requires meeting productivity targets in a fast-paced, team-oriented environment.

Qualifications

• Minimum C1 proficiency in Mandarin.
• Minimum B2 proficiency in English.
• Minimum typing speed of 40 WPM with 90% accuracy.
• Experience in target-driven environments is preferred.

Responsibilities

• Review and moderate user-generated content.
• Identify and remove content violating standards.
• Meet productivity and quality KPIs.
• Escalate complex cases as needed.
• Participate in training and updates.

Skills

Attention to detail

Decision-making

Multitasking

Analytical skills

Problem-solving

Education

Diploma or Bachelor's Degree

Tools

Microsoft Windows

Microsoft Office

Job description

CB Talents SP is hiring a Content Moderator for their Trust & Safety team in Nilai, Malaysia. This role involves reviewing and moderating user-generated content to ensure compliance with community standards, focusing on creating a safer online environment.

Successful candidates will possess strong attention to detail, a minimum C1 proficiency in Mandarin, and B2 in English. Experience in content moderation and a typing speed of at least 40 WPM are advantageous. The position requires meeting productivity targets in a fast-paced, team-oriented environment.