Mandarin Content Moderator — Safe Online Communities

CB Talents SP; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

CB Talents SP is seeking a Content Moderator – Mandarin to join their Trust & Safety team in Kuala Lumpur, Malaysia. The role involves reviewing user-generated content to ensure compliance with community standards and policies. Successful candidates will demonstrate strong attention to detail and the ability to work in a fast-paced environment.

Key qualifications include minimum C1 proficiency in Mandarin and B2 in English, along with experience in customer service or data processing. The position offers opportunities for fresh graduates and a supportive team environment.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking).
• Experience in content moderation or customer service is advantageous.

Responsibilities

• Review and moderate user-generated content according to policies.
• Remove content that violates platform standards.
• Meet daily productivity and accuracy KPIs.

Skills

Attention to detail

Problem-solving

Multitasking

Typing speed (40 WPM)

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

Internet navigation

Job description

CB Talents SP is seeking a Content Moderator – Mandarin to join their Trust & Safety team in Kuala Lumpur, Malaysia. The role involves reviewing user-generated content to ensure compliance with community standards and policies. Successful candidates will demonstrate strong attention to detail and the ability to work in a fast-paced environment.

Key qualifications include minimum C1 proficiency in Mandarin and B2 in English, along with experience in customer service or data processing. The position offers opportunities for fresh graduates and a supportive team environment.