Mandarin Content Moderator: Safeguard Online Communities

CB Talents SP; Semenyih; On-site; MYR 27,900 - 39,060; Full time

Job summary

CB Talents SP is seeking individuals for a Content Moderator position in Semenyih, Malaysia. This role involves reviewing user-generated content to ensure compliance with community standards while maintaining high productivity and quality standards.

The ideal candidate will need to demonstrate proficiency in Mandarin (C1) and English (B2), along with strong attention to detail and decision-making abilities. Fresh graduates are encouraged to apply, and the company offers training and ongoing support.

Successful candidates will work in a dynamic environment, addressing sensitive content and fostering a safer online community.

Qualifications

• Minimum C1 proficiency in Mandarin and minimum B2 proficiency in English.
• Experience in content moderation or customer service is advantageous.
• Minimum typing speed of 40 WPM with at least 90% accuracy.

Responsibilities

• Review and moderate user-generated content according to policies.
• Identify and remove inappropriate material.
• Meet daily productivity and quality KPIs.
• Maintain confidentiality and secure handling of information.

Skills

Attention to detail

Decision-making

Multitasking

Analytical skills

Problem-solving

Emotionally resilient

Strong computer literacy

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Windows

Microsoft Office

Job description

CB Talents SP is seeking individuals for a Content Moderator position in Semenyih, Malaysia. This role involves reviewing user-generated content to ensure compliance with community standards while maintaining high productivity and quality standards.

The ideal candidate will need to demonstrate proficiency in Mandarin (C1) and English (B2), along with strong attention to detail and decision-making abilities. Fresh graduates are encouraged to apply, and the company offers training and ongoing support.

Successful candidates will work in a dynamic environment, addressing sensitive content and fostering a safer online community.