Mandarin Content Moderator — Safeguard Community Standards

CB Talents SP; Klang City; On-site; MYR 27,900 - 39,060; Full time

Job summary

CB Talents SP is looking for a detail-oriented Content Moderator – Mandarin to join our Trust & Safety team in Klang City, Malaysia. In this role, you will ensure safer online interactions by reviewing user-generated content for compliance with community standards.

Applicants are encouraged to exhibit strong analytical and decision-making skills and must hold a Diploma or Bachelor's Degree. Fresh graduates can apply, and fluency in Mandarin (C1) and English (B2) is required.

Qualifications

• Fluent in Mandarin (C1) and English (B2).
• Experience in content moderation or customer service is a plus.
• Minimum typing speed of 40 WPM with 90% accuracy.

Responsibilities

• Review and moderate user-generated content for compliance.
• Identify and remove inappropriate content.
• Meet productivity, quality, and accuracy KPIs.

Skills

Attention to detail

Decision-making skills

Analytical skills

Multitasking

Education

Diploma, Bachelor's Degree, or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

CB Talents SP is looking for a detail-oriented Content Moderator – Mandarin to join our Trust & Safety team in Klang City, Malaysia. In this role, you will ensure safer online interactions by reviewing user-generated content for compliance with community standards.

Applicants are encouraged to exhibit strong analytical and decision-making skills and must hold a Diploma or Bachelor's Degree. Fresh graduates can apply, and fluency in Mandarin (C1) and English (B2) is required.