Mandarin Content Moderator: Safeguard Online Communities

CB Talents SP; Jenjarom; On-site; MYR 30,000 - 40,000; Full time

Job summary

CB Talents SP is seeking detail-oriented individuals for the role of Content Moderator – Mandarin in Jenjarom, Malaysia. You will be responsible for reviewing user-generated content, ensuring compliance with community standards while maintaining high productivity targets.

Applicants must possess at least a diploma or bachelor's degree, with a strong command of Mandarin and English. Fresh graduates are encouraged to apply. Join our Trust & Safety team to help create a safer online environment.

Qualifications

• Fresh graduates are encouraged to apply.
• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking, comprehension).
• Experience in content moderation, customer service, data processing, or target-driven environments is an advantage.

Responsibilities

• Review and moderate user-generated content according to established policies.
• Remove content that violates platform standards.
• Maintain confidentiality and secure handling of customer information.
• Meet daily productivity and quality KPIs.

Skills

Attention to detail

Decision-making

Multitasking

Analytical skills

Problem-solving

Typing speed 40 WPM with 90% accuracy

Computer literacy

Internet navigation

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Office

Microsoft Windows

Job description

CB Talents SP is seeking detail-oriented individuals for the role of Content Moderator – Mandarin in Jenjarom, Malaysia. You will be responsible for reviewing user-generated content, ensuring compliance with community standards while maintaining high productivity targets.

Applicants must possess at least a diploma or bachelor's degree, with a strong command of Mandarin and English. Fresh graduates are encouraged to apply. Join our Trust & Safety team to help create a safer online environment.